Ken and Erin did what they needed to to make sure that we got the deal of a lifetime. Ken never gave up he tried and tried each time he saw us to get us a New vehicle now we have a 2018 Malibu and we love it
Stopped in here on the way home to TN. We had been looking at the Atlas but weren???t really ready to buy. Zack greeted us and we were immediately impressed with him and with the loans feel of the dealership. It???s s very well appointed and maintained place. Long story short, thanks to Zack, we drove our new Atlas home to TN that evening. The staff stayed overtime to clean up the car and make the deal. This is s great place and I recommend you stop in and see Zack. He???s top-notch.
The staff made the experience about as painless as an expensive auto repair process can be.
A new e-brake install was at first adjusted too tight which caused a smoking caliper within a few miles of leaving the shop. Although the shop had just closed for the night they had me turn right around and made it right within about a half hour or so. I would expect no less really, but it was good that they were there, made it right, with a smile, and sent me on my way.
You also pay through the nose. But I guess that's to be expected from a German car dealer in Bernardsville NJ. Oh well.
My husband and I had a wonderful experience at Open Road Volkswagen from start to finish. It was the first time we had decided to lease a car in over 10 years, so naturally we had a handful of questions & some uncertainty in terms of what we were looking for. We worked with Jeff Isaac-Hodge, and he could not have been more helpful & attentive to our needs. Jeff is extremely knowledgable about the VW brand, and he patiently took us out on a few different test drives until we finally decided to go with the 2018 Jetta SE. Once we made our choice, Jeff made the check out process totally seamless for us, which I very much appreciated since I can be impatient when it comes to closing out a deal. I would 100% recommend this dealership to anyone thinking of buying or leasing a new car!
If you’re looking for a straight shooter, easy to talk to, no haggling right to the point saleman, ask for Jeff. Just bought an Atlas and Jeff was all around helpful and easy to work with. Gold star in my book. He made a stressful event easy.
I went to open road because my brother brought a vehicle and the Dealer salesperson Justin White was a great help to me and choosing the vehicle the certified used Volkswagen Jetta 2010. He's an awesome salesperson.
What a great experience I had with the help of a kind and caring salesperson Jeff Isaac. It great to know that there are honest sales people like Jeff ready to answer all your questions and address your concerns. What a true pleasure now I have my new car. Jeff follows up with you and makes sure you will not have to figure out everything on your own...
Wow!! What an amazing dealership. We were so disappointed by our local FWB dealership. We called Pete Moore Pensacola to see if they could find a new 2019 atlas that met our criteria. We talked to David Swartout and he was beyond helpful! His promptness was amazing! It took a week to locate the perfect Atlas but when they did, he called us and guaranteed it would be here by the time we needed it. Our lease was about to end on our Tiguan, they had us come up, sign all of the paperwork (we did most ahead of time and we were in and out of there in 45 minutes!), and they gave us a loaner vehicle for 2 nights since our car was not in yet. Helen from Pete Moore Cheverolet, delivered our car right to our driveway and swapped it out for the loaner. We CANNOT sing enough praises for David Swartout, Jeff Korel and Josh Zewifel for making the experience absolutely flawless! They were helpful, responsive, friendly and so happy the entire time! Their ability to make the experience so great for us shows that this dealership is so focused on making the customer happy! We will be driving a hour and a half away just to have our vehicle serviced at this dealership because of this experience that we had! Thank you guys for being so great to us!
I???ve always use this dealership for service of my 2008 Volkswagen Jetta because I had Always Hey I had an awesome experience with the service department I thought I would give their sales team a try . I???m happy to report that the sales team and my new friend John Pittman are just as awesome as their service department. He helped me fall in love with My new 2018 Passat GT . He was able to answer all of my questions and show me the ropes of this great vehicle . Great sales team and finance team! Very happy with my new purchase !!!
I was thoroughly satisfied with the way that the Autobarn Countryside Service & Parts Team worked together to ensure my 2009 Passat was ready for Winter. Swap of the Winter Wheels & Tires was seamless as always thanks to Brien Akers inventory management skills. The oil change was routine amd Bob advised me that I had a couple of minor issues that needed attention to which I had him take care of one on this visit and will most likely attack the second on the next visit. Drop off and pickup were smooth and this time I even grabbed a snack from their Customer area before browsing the showroom. Joe
Went in for oil change and tire rotation. The service included this but also checked out the car. Everything was done within the time promised, while I waited. Everyone was friendly and made sure that I was well taken care of.
I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.
Greg Powell is amazing! Best salesman I've ever worked with in my many car purchases! He's friendly, personable, and most importantly not pushy!!! They're in Arlington which is a bit of a drive from Cleburne, but I wasn't happy with the treatment I received the one time I visited the Mazda dealership in Fort Worth, and with the deal they were offering on a certified pre-owned Mazda 6 it was worth it to go check them out. And I'm very glad that I did!!!
Was making a private sale of our 2015.5 XC60. They allowed me to book a full inspection with very little notice, and did a professional job on the work. They even provided their observations on the prospective buyer.
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