Jeremy responded to my application within 30 min. He made the process smooth and quick. Went in after work, test drove the jeep and bought it the same day. It was a very nice experience. He is helpful, patient, knowledgeable and had me laughing. Would recommend to anyone.
Mo was amazing. His no pressure sales and honesty was what kept me from going any other dealer. I was not immediately approved but they did not make me feel bad and helped me get the vehicle. No hassle no pressure! Love the 3mnth 3000mile warranty. If u want to buy a car call ahead and ask for Mo!!
I live in Chicago & the dealership is in Portland, Oregon. I told Mr Marcus De La Rosa that I was seventy years old plus, I really wanted the car. He arranged the shipping of the new car to me and the old one back to him. Papers were overnighted to me and returned by US Postal Service. The experience was so enjoyable, that I am back again. Hoping for the same thing, or even close.
George mainly helped me with getting what I wanted. He was extremely helpful and friendly. He suggested different options to select the desired vehicle. He also reviewd with me different payment options, and eventually I had an acceptable offer. And the other team members very helpful and very pleasant.
We had decided on car model & configuration we wanted on the web. We were just going To test drive the vehicle, but they were helpful, informative, and competitive on the price so we bought the car there. Closing was easy & quick.
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
Lori Benton was extremely helpful. I am a 20-something individual and this car was my first car and first brand new car. My family has bought from Armstrong twice in the past and they have always given us excellent deals. This experience was no exception. I was able to get the color of Jetta I wanted without hassle! Not only did Lori an affordable deal, she also rolled out the red carpet for me. My dad and Lori conspired together, without my knowledge, and surprised me with a banner and cake to celebrate! It meant a lot since I had been saving for a while and the little notes on the banner filled me with pride! Pure strangers at the dealership put in effort to make this special! Truly wonderful. Lori took time to show me every detail of the car. Very helpful, since I had no idea how to use the electronic gadgets it came with! Highly recommend this to anyone.
Mr. Feiring made car shopping a very pleasant experience. He was very helpful, informative, and super patient. Everyone at the dealership was patient and gave us all the time we needed without being pressured and we appreciated it so much. Thank you for such a great experience! We love the car!!
I had a great experience here at Armstrong VW. I went in with my pop to look at a nice used Ranger we found on the internet. The price was fair, the condition of the truck was excellent, and Anthony was great to work with. We didn't feel pressured at any point during the transaction, and the team made it all easy for us. Highly recommended.
I was shopping from out of town. I spoke with Sami over the phone, then had my friend take a look at the car before I bought it. Sami was honest, and the car exceeded my expectations in every way. Sami is responsive and honest. I will certainly be in touch w/ him when I'm in the market again.
I purchased a 2014 MB C 250 sport/Luxury in February of 2017. The car is beyond my expectations. This particular car had many options not generally seen in most C class vehicles and with low mileage. Still, I believe I paid an extremely fair price for the car. The car is a joy to drive and handles like a much more expensive car and looks like it too! It's pure class! And as an added bonus, the 4 cylinder turbo sport engine gets terrific mileage. Just a wonderful, wonderful car.
My salesperson, Jason was extremely kind, helpful, patient and very knowledgeable about the car, the brand as well as the other vehicles in the showroom. The rest of the sales team were also very accommodating and engaging, asking if I needed anything such as coffee or water. The terrific gal in the finance department (I sincerely apologize for forgetting her name) was so kind and super efficient! Thank you! Thank you!
The dealership and its location in Portland is beautiful and the indoor showroom makes shopping for a car a very pleasant experience indeed. My husband and I have often told our friends about Freeman Motor Company and encourage them to visit.
This is the second vehicle we have purchased from Freeman Motor Company and we'll be back, but I'm keeping my beautiful MB C-class!
We really appreciated the amount of time & the expertise BK gave us. He gave us detailed paperwork related to the car we were interested in, answering any questions. The next day we mentioned that we had looked at a car at Beaverton Car Company to another dealership in the Portland area. Their manager said that we shouldn’t feel any hesitation buying a car from Beaverton Car Company as they’re very reputable. thanks BK for your help.
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