The customer service was great. They were tactful about time and was courteous about getting my car back to me. The atmosphere was clean and pleasant. Kia of Jackson have my Business, they took care of me!!!!!
It took a week to get the car transferred ( in State)
I paid cash and it still took 4 hrs.
When it came time to sell them my used car, they said there was a prob. ( according to Auto check) I spent two weeks to clear a title that said totaled . After many , many phone calls, I find out they were interpreting "Caleteral damage,car repaired, claim paid" as totaled. Even when I got a letter from the insurer stating it wasn't totaled, they refused to budge. I'm so frustrated! They want to offer me 1/5 what my car is worth. I can't deal with these people!! If it hadn't dragged out for two weeks, I would take the newly purchased vehicle back. Lesson learned!!!!
Victory Honda made the process of getting a car very easy. We worked with Jeff Wardlow and purchased a Honda HR-V. Everyone at the dealership was very helpful and nice. Would recommend this dealership!
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