My Salesperson was Muhammad Moghul, very honest. I would consider buying another car from him. Car was everything I was expecting and more. He took the time to walk me through everything and make sure I was comfortable with the car. All I can say is I would buy another car from this dealership and yes I would definitely recommend them to a friend! I LOVE MY NEW CAR (Cadillac XT5)
I leased a 17 VW Jetta! I was amazed by the lease special they had, usually when something is to good to be true it isn't, but in this case it was exactly what Ii saw online! Abby was very helpful and a delight to work with. I will definitely come back and buy another car once my lease is up.
I received an excellent quote by email. The quote was $1000 less than any quotes I got from other VW dealerships. I drove from San Francisco to Hayward to buy the car, and it was worth the trip through East Bay traffic. The sales staff are very courteous. They used no sleazy sales tricks and went out of their way to set up excellent finance arrangements with VW Credit. There was no need for laborious haggling. I had done my research, and I knew the price and finance rate were more than fair. I was even allowed to use a $150 off coupon (which I forgot to bring with me) in addition to the already quoted deal. I ve never had a better experience with an auto dealership.
I wanted to take the time out of my day to write a review thanking the staff at Team Volkswagen for helping me get a car for my son. Their financing department is fantastic. I cannot thank them enough for everything they have done for me and my family.
Starting from the initial Internet contact with Diego, to the moment we stepped foot on the lot and met Jim Cord and his sincere warmth and friendliness, to the efficiency of Jeff Rosen, thoroughly explaining and matching a comparative offer from another dealer, to finally wrap finances around with Ed, we could have not been more satisfied the ease, friendliness and no pressure attitude of the entire staff. There is always the stress of playing games when you get ready to purchase a vehicle, and we truly felt that this group did not do that with us. The entire experience maybe lasted 2-3 hours, and we are now owners of a beautiful vehicle
We are new parents, with an eight-month-old baby, looking for a reliable car. Our experience at Diamond Auto Sales has been exceptional. Julian Jones showed us around the lot and was incredibly friendly and knowledgeable. When we came upon on a 2004 Mercedes Benz E320 Wagon, it was in the midst of getting the suspension repaired. We were impressed by the low-mileage and spotless interior. The price was just above blue book, but it was in beautiful condition. We had auto financing set up with our credit union. Julian jumped through all the hoops the bank required and worked patiently with us throughout the process. The truly exceptional part of the experience was when the airmatic suspension system was showing signs of a leak. Diamond Auto Sales replaced the entire suspension system. We also had a list of small repairs that had been recommended by another local repair shop. And while the mechanic at Diamond was fixing the suspension system they also took the time to take care of a few of these small adjustments (just because we had asked) and at no cost to us! We were overjoyed and so grateful. Julian took pride in making sure that we were truly happy with the vehicle. We really appreciated the integrity, responsiveness, personal care and attention we received at Diamond. Thanks, Julian!
I was expecting high pressure to purchase a new car. The Sales Representative, Answered all the questions
I had prepared before going to the Dealership, without any rush, sale pitch, or pressure in purchasing. He
was very helpful in explaining, each package that was on the various Prius models. We felt he was truly outstanding. We are happy with our purchase.
Oscar is THE BEST. Every negative experience I have had at other dealerships was immediately wiped away when I worked with Oscar. He made me feel very comfortable throughout the process and was not at all pushy while I tried to make my decision. He and his team worked very well together and made sure I didn't have to repeat myself to multiple people along the way. Sterling was also extremely kind and made sure I understood all aspects of my financial commitment before walking off the lot. I will look forward to coming back to this dealership in the future!
The response from the salesman were very prompt and friendly. I received a couple emails about a Subaru, which I am still interested in I just need time to review my options and not 100% ready to buy just yet.
I was looking for a good used car for my daughter. I came across a 2015 Volkswagen Tiguan with low mileage and a GREAT PRICE! I don't enjoy dealing on a selling price with a dealership...the price was right. I emailed the dealer and got a quick response. Called the salesrepand had him physically stand next to the car to verify the features as advertised. I didn't understand how the front seat adjusted so he sent me a video demonstrating the process. I drove 150 miles and ended up buying the car. They were quick getting the paper work together and we drove it home! They have followed up after the purchase....very friendly and customer service oriented.
My sales person ( Athena ) was extremely pleasant and helpful to deal with. Her professionalism at Fremont Mazda is an asset to your dealership! I will come back in the future when I need to purchase another vehicle....
Everbody at Import Auto World in Hayward was great to deal with. I felt that I was treated fairly and honestly. Special thanks to Rick for spending so much time with me. He was especially kind to my wife and daughter. When I am in the market for another car, I will definitely look them up.
Malcolm was amazing and provided my wife an informative but stress free test drive. It sold us on the car. I am blanking on the name but the gentleman who helped with financing also did an amazing job and was helpful and honest.
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