Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.
I love this car!
by AdamA from Chicago, IL
January 29, 2019
This is the most comfortable car I've owned. I wouldn't classify myself as someone who loves to drive, but since buying this car, I actually look forward to getting behind the wheel. It's fun, comfortable, stylish, and of course, functional.
I have purchased 2 vehicles from Kempthorn in Canton Ohio and I have always purchased the service package with my new vehicles. Unfortunately, I cannot seem to make a scheduled appointment to have the regular service performed. 2 weeks out for a regular service is absolutely absurd! And that is not a morning appointment I requested. I am only told that there is "Nothing available". My previous vehicles with a different brand and dealer have always been able to get me in with out an appointment with their "Quick Lane". Its a shame (or sham) I cannot get my recommended service done at a dealer that has a quick lane but all appointments are blocked out! Looks like I will have to make a change again away from VW. The only reason for the 3 stars would be for the sales. My salesman took the time with each of my purchases and when I picked up my cars, we went through a very in depth review of the vehicle. Too bad I cannot get it serviced
Love this Car!
by Ty’s Mom from Sebring, FL
December 5, 2018
If there was one thing i wasn’t sure about it was the black wheels instead of fancier chrome ones. It handles great and has enough pick up to pass cars. It came with turbo engine. Good gas mileage also. Mine came with blue tooth installed and sound is better than a lot of blue tooths in other friends cars.
Easy and friendly buying process. Cooperative negotiation.
by Wahoo123 from DealerRater.com
November 6, 2018
Everyone we worked with during the process was very accommodating and friendly. Negotiating the trade and new car price was fair and we worked together to come up with the best deal. I did not feel like anyone was trying to "beat" me or "win" like you experience at many car dealers. Thanks.
Just got I but I love it!!
by Dubclub from California, MD
January 24, 2019
I think it’s great!! I used to have a gti but it got totaled so i wanted to get something cheap and nice and this was the car I chose.
Courteous and respectful treatment by everyone we met with.
by Mingo74 from DealerRater.com
November 1, 2018
The whole process of leasing our fifth auto from Kempthorn was very competent. Each step in the process was thoroughly explained was virtually seamless. I highly recommended Kempthorn Motors to anyone considering leasing or purchasing.
by Providence from IN
January 19, 2019
This car gets up and go. It’s sporty with all the tech needed on the inside. make you want to be in the car all the time
Over the years, I have had a 1999 Jetta, and loved how it was a useful, fun-loving, little tank. It was a gift for my sons/family to get to help them enjoy driving and have their first driving experiences each be through VW. It had character and was truly what was needed. For me, the purchase of my Beetle was worthwhile and the experience through Kempthorn was positive and family-like.
Spacious classy car
by Shannonspino from Brunswick Ohio
January 4, 2019
I love the space this vehicle has. 5 adults fit comfortably and I get compliments on it all the time! Drive smooth and love all the features VW offers
We have had top notch & personalized service with every purchase. We are able to take our time & find the exact model & packages to suit our needs. We never felt pushed or rushed to take what was immediately available.
Diesel Golf - Amazing Car
by ktmrider70 from Postville, IA
January 28, 2019
Amazing car, only issue I have is a slight wind noise at speeds greater than 35 mph, however I bought some extra rubber seals that should take care of it. Very nice interior, exterior, and a very smooth driver. Also a plus to have the amazing fuel economy (about 50-55 mpg hwy) and a manual transmission makes it more fun to drive. Great car with lots of storage, especially for being so small. Also pretty surprising how well it starts in temperatures even below -10. Everyone rags on diesels for not starting in the winter but this car doesn’t care about the cold - and I don’t even have a block heater to plug it in... yet.
I have been leasing and purchasing cars from Kempthorn's since 1992. Your sales staff are always helpful, kind, experienced and knowledgeable each time I visit. Thank you for all you and your staff do for your customers and the Stark County Community!
Drives and handle better than any car I've owned
by Amy Weaver from Rice
January 23, 2019
This car meant all my needs and then some. I love the way it drives I love the way it handles it's quiet and it goes to the snow like a beast. I'm very happy with the Volkswagen Passat
I had a wonderful buying experience at Kempthorn auto. My sales associate Bob Novak was excellent! He was very patient with me and was able to get exactly what I wanted in my new car! Once it arrived on the lot Bob spent several hours going through everything on the car and explaining all the technology! Bob made sure I was completely happy before I drove off in my new car and also offered his assistance at any time if I needed help with anything in the future. The financing was quick and easy ! Overall I would definitely recommend Kempthorn if looking for a new car!
best car buying experience I've had
by jenn1070 from Ashford
December 30, 2018
I was looking for a car forever, found the tiguan and fell in love!!! best experience from start to finish, glad I bought it !!!
Wonderful people that are exceedingly helpful Ruth Franz is a real asset Who does a complete and thorough job with a smile on her face at all times. She explains things in detail concisely and leaves no stone unturned. I feel very comfortable referring new customers to her. Overall she does a Brilliant job!
First Luxury Car
August 2, 2018
I wanted to buy my first luxury sedan I was originally looking at a4s c300s and 3 series as those cars that I see on the road the most often then I came across the CC it has enough power as the others you can also tune it to have more the reliability was much better than its competitors and the interior and quality is no slouch either. I absolutely love this car and couldn’t be happier for my first car.
I just purchased a 2016 Volkswagen Tiguan Rline with 4motion 2 months ago and so far I love it has great power and tons of aftermarket parts to upgrade and get a lot more power out of the stock engine so far I’m averaging 30 mpg highway and 25 city and that’s living in the mountains also does great in snow and mud the interior is very nice and has all the creature comforts you want or need.It also has a great sound system from the factory.the only thing is would be nice if the trunk was a little bigger but the seats do fold down also mechanically the engine runs great and has all the torque you need but there’s a few things I would recommend to upgrade after your warranty is up just to make it better the stock such as all the turbo and inter cooler pipping,cold air intake,exhaust,oil catch can and a stage 2 tune and you’ll be making a lot more power
This car has exceeded my expectations. Ride is nice, very comfortable. Love the heated seats. Blind spot warning system is great when changing lans. Very good on gas. Stereo and navigation system is awesome and definitely comes in handy on trips. Lots of trunk space.
It is the TDI 6-speed manual and it is sweet. Luxurious and high quality features combined with the features of a sports car. VW makes the smoothest manual transitions in the world.
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