My husband and I had a wonderful experience at Open Road Volkswagen from start to finish. It was the first time we had decided to lease a car in over 10 years, so naturally we had a handful of questions & some uncertainty in terms of what we were looking for. We worked with Jeff Isaac-Hodge, and he could not have been more helpful & attentive to our needs. Jeff is extremely knowledgable about the VW brand, and he patiently took us out on a few different test drives until we finally decided to go with the 2018 Jetta SE. Once we made our choice, Jeff made the check out process totally seamless for us, which I very much appreciated since I can be impatient when it comes to closing out a deal. I would 100% recommend this dealership to anyone thinking of buying or leasing a new car!
If you’re looking for a straight shooter, easy to talk to, no haggling right to the point saleman, ask for Jeff. Just bought an Atlas and Jeff was all around helpful and easy to work with. Gold star in my book. He made a stressful event easy.
I went to open road because my brother brought a vehicle and the Dealer salesperson Justin White was a great help to me and choosing the vehicle the certified used Volkswagen Jetta 2010. He's an awesome salesperson.
What a great experience I had with the help of a kind and caring salesperson Jeff Isaac. It great to know that there are honest sales people like Jeff ready to answer all your questions and address your concerns. What a true pleasure now I have my new car. Jeff follows up with you and makes sure you will not have to figure out everything on your own...
Claus Jacobsen was quick and efficient with our first new car purchase.
He knew his product and had all the answers.
His friendly and professional manner put us at ease.
He had a great team to work with at the dealership.
Everyone worked so well together to make our purchase happen.
My husband and I are enjoying our new car.
I went looking for a used Passat R-line and found one using Cars.com, it happened to be the only one within a 200 mile range of me which says a lot for their inventory. I contacted them using the email link provided by Cars.com since it was already after business hours and I got a follow-up call and email the very next morning. I went in and tested the vehicle, their staff was very friendly and knowledgeable and and overall great experience. I however ended up waiting a few months to buy because it was a much better deal for me if I were to put a down payment. Definitely going back.
We are long-time Volkswagen owners (seven VWs between the two of us), but purchasing our Certified Pre-Owned Tiguan from Open Road VW of Manhattan was by far the best car buying experience we have had. Yelissa Cepeda was wonderful to work with, very patient with us, and very knowledgeable regarding all aspects of the vehicle and buying process. Negotiations regarding our trade-in and vehicle purchase price were fair. We love our new-to-us Tiguan, and highly recommend both Yelissa and Open Road VW!
This is my 5th lease with Bayside Volkswagen. They take their time in explaining everything to their customers. I can see how much they value customer loyalty, which is why I plan to continue dealing with them until I die or have my license taken away! :-D
My experience was great! I walked in and knew exactly what I wanted. Silvano was able to deliver what I wanted within my price range. He found the color and options I wanted as well. He was so fast with getting back to me after he found my Tiguan. Silvano is super knowledgeable about the Volkswagen product, pricing, options and his customer service is absolutely amazing. Angelo is also a very big help and he is such a nice man. You can tell the two of them care more about the customer instead Of how much they???ll make on a deal. I would never buy any other vehicle besides a Volkswagen again! Thank you for making my experience so easy and amazing!!!!
Staff was helpful and had a single agenda meeting my needs. Would go back for sure. I have already told friends and family to go there. Was beyond the car buying experience and staff even came in on there day off to take care of me. Thanks a lot guys.
I should start by saying that the new owners management is doing an excellent job, everybody is friendly, and customer service is top notch, very nice atmosphere great energy, this is not my first visit to a Nissan dealership and i was highly satisfied, they go above and beyond for their customers, definitely coming back for my next lease in the future.
Manny Lucas provided me with exceptional guidance towards my second Jetta! He was always very professional, honest, patient, and answered all my questions. Manny took the time to listen to my preferences and helped me pick out my new car! I definitely recommend this dealership and sales consultant Manny. You will not be disappointed!
Always a great experience dealing with salesmen at Wayne Acura. I just recently purchased an Acura RDX and I’m extremely excited about my new car! I especially would like to mention our salesman, Pedro Diaz, who is very friendly and extremely helpful. He often calls to see if we have any questions or concerns about my new car! He made sure we got everything you needed! I intend to stay with Wayne Acura in the future.
Marvin is the man for excellent customer service. He promptly attended to my need and addressed all of my concerns. Lou was also exceptional in his assisting me with acquiring extended warranties on my used vehicle.
Rich Plush is an excellent sales rep. Stayed on top of my entire buying cycle. Saw to every detail. My first Audi experience and it was a great one.
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