While living in Reading I used this shop for all my repairs on my Volvo S70 and had nothing but great results. We moved to Harrisburg and when it came time for my wife to buy a new (used) car we found exactly what we were looking for at European Motors. We bought a 2012 XC90 and Nate made the buying experience extremely easy. The car had been performing great for the last couple months since we bought it so that when it came time to replace my aging S70 a couple months later we once again returned here to find yup, exactly the car we were looking for, a 2011 S60 T6 in perfect condition. Quickest car sale ever. I did find a couple issues once I got it home but a quick call to Nate and all was made right. I have no hesitation in recommending this shop for both quality used Volvo's and reliable service. It's worth the trip.
The young ladies at the service desk are exceptional. You're always greeted with a smile and they are always working to accommodate our schedule when we call in for service or scheduled maintenance. The dealership is the best at customer service, far better than other car dealerships that we've dealt with from other car manufactures.
The sales associate was able to confirm over the phone that they had the vehicle I was looking for and was ready to help with my purchase first thing the following morning. All of the staff were friendly and made the purchasing process very easy. Very happy with my experience.
Our sales representative, Don Wardwell,made our test drive and purchase of the vehicle very enjoyable. He was extremely knowledgeable about the vehicle and explained all the features. Don also focused on the safety elements of the vehicle. He was very professional and courteous. At delivery the vehicle was well prepared and Don again patiently helped set up the vehicle for us and once again go through the vehicles features.
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