Justin was excellent and very patient , knowledgeable , honest , easy to access and personable . I would definitely return in the future to deal with Justin Chandler and Demetri Papas . I have been with Volvo for over 30 years .
Additionally, the vehicle has exceeded my expectations , XC60 !
Just made my fifth Audi Purchase here and take it from me, Audi Hawthorne is Awesome and exceeded all other Dealerships by Far.. Their new Facilty is Huge, the Largest, most immaculate and accommodating within the entire east coast. My Sales person Rafael Rosario was exceptional, professional, direct, no haggling and respectful. He Quickly got me the Q5 i wanted and was able to beat Audi Manhattans and Beiner Audi Pricing by far.
If you're looking for competitive pricing along with spectacular service, dont go anywhere esle. Stop by Audi Hawthorne and speak to Rafael Rosario, you will not be disappointed.
The Service Manager Joana Bell, The General Manager Nick Belli, Business Manager Kurtis Hughes, the Tech specialist Sebastian and service reps William were all amazing and made my Audi purchase experience Truly uniquely Phenomenal.
I live in Charleston South Carolina and I have just bought a beautiful Volvo XC90 T8 Momentum from Prestige Volvo of Englewood and I want to thank Frank Monica and Tristian for the help, specially Frank for the prompt response of my emails and telephone calls and he guided me throughout the process made this whole purchase so easy and convenient. I am very happy with the service and my purchase
I'm surprised by the review that said there was no follow through. We too were an out of state buyer. The internet based salesperson emailed me regularly, responded quickly, set up a visit and confirmed the visit over the course of the week. She lined us up with a gracious salesperson and he and the sales manager worked hard to make sure they met our numbers.
Just purchased a 2015 Audi Q5 TDI from these guys, and it was probably the best experience you can get from a used car dealership, or any dealership for that matter! Sam, Andy, and Mark were all very helpful, informative, and communicative throughout the whole process. They let me have 2 different mechanics come, put it on a lift, and inspect the whole car. They were all very direct, but not pushy at all. Any questions I had, Sam picked up the phone any day at any time. These guys really care about their vehicles and customers. They just got another repeat customer which I’m sure they already have plenty! Great experience.
Our salesman, Angelo Labbruzzo, was excellent - so nice and extremely helpful in helping me understand all the options available in the XC90. The choices were a bit confusing, and he helped me a great deal in making the right decision. He also helped save me some money, which was terrific and certainly helped seal the deal! John Daley in the finance office was also very helpful and patient and helped me understand the many options available for service contracts and warranty extensions. Extremely professional all the way around.
Justin Chandler was awesome. I got a 2019 XC90 and he made the whole experience an absolute pleasure. He was very thorough with going through all the details of the car with me. His knowledge of the vehicle was vast and he helped me immensely.
This was the easiest and most professional experience of all
by FrAnDi53# from DealerRater.com
November 21, 2018
My salesman, Jason Spencer to me is what Audi Hawthorne stands for. Intergrity and service. It's not a slap on the back type of dealership. This is an all in place where from sales to service you are appreciated for not only buying but serviceing the vehicle as well. I am enjoying my experience and will pass it on to others who are looking for an Audi.
I having leasing Volvo cars for many years and one of the reasons is for the good service and recommendations provided by Bernie Valentinetti. He is the best!!
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