I purchased a used vehicle with an as-is condition status. The service engine light came on three days after purchase. I contacted the dealership and they made a good will one-time exception and fixed the problem. First class!
This was our first time with McDonald and it was our salesperson who we'd like to rave about. McDonald clearly cares about who they employ -- this says much about the dealership. Sam Guardea was courteous, respectful -- not in the least pushy -- informative and took the extra step to help us in the buying process. He went above and beyond to assist in our purchase AND, it was a pre-owned vehicle we purchased.....not a NEW one, which, one might think, would garner extra customer attention. We got this from Sam --- regardless of our budget. An appointment with him will make the experience a positive one.
Sam Gardea and his manager Bill (Sales) were exceptional. Comfortable, honest, efficient, and pleasant buying experience. I would highly recommend dealing with them at McDonald Volvo to buy your next Volvo vehicle.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
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