I was helped by sales rep Jared Perillo; he made the paper work process very fast, efficient and easy. Any questions i had about the car anywhere from it's features, to leasing and vehicle maintenance were answered with detail making me feel very confident with my purchase. The overall presentation, knowledge, and organization of the employee made me feel very comfortable in choosing Kline Volvo for my new car.
I had inquired online about a specific vehicle for sale, John Rogers in sales replied to me promptly about my inquiry. He wasn’t pushy at all about selling a vehicle and said stop by anytime to look at the car closer and take it for a test drive. Upon arriving I was greated as I entered inside, making me feel welcomed and comfortable. Everyone was so nice, John was was very knowledgeable in all aspects. Even though I didn’t make a purchase from Kline I feel I would go back again in the future!
Kline did the 10,000 mi service and the appointment went very well. Easy to schedule, when I arrived the vehicle was inspected and checked in, and work was started right away. They advised when it would be finished and while I was waiting, I was told it would be done before that time. It was returned to me with a fresh wash, and vacuum, and clean windows. I appreciate their being on time but they have an excellent customer waiting area that is very comfortable and quiet.
The process involved a high level of attention and the salesman John Rogers showed us a number of vehicles and products we had not considered. I feel we found a great value. We were very happy with the experience.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
I had a wonderful experience visiting Borton Volvo and I enjoyed the process from the beginning to the end. More importantly we love our Volvo and I am glad Joe Schad helped us make the best purchase for our family needs.
I have been in a lot of car dealers in MN I have never seen an attentive best customer service ever in Borton Volvo all the crew was exceptionally friendly and very helpful!! Thanks for the best experience !!!
For over 15 years all of my experiences with Borton Volvo have been outstanding. Excellent service and repair, knowledgeable, honest, and straightforward communication, highest quality of sales personnel, office staff, and mechanics. Recently I bought a used S60 and was most pleased with the entire process. Thanks Vad, George, and Matt!
Special thanks to Mike D in service for extraordinary advice with my 99 S70. I'll be back!
Sent an email inquiring about a vehicle and got a response. Responded to dealers email asking about hours of the business to possibly schedule a test drive and received no response. Recommend calling or just stopping by to look at a vehicle.
They have a very nice showroom, with friendly staff. Tristan was the consultant who assisted us with every step of the way. He was very friendly and even went out of his way for us. I would recommend this dealership to anybody looking for a car and tell them to ask for Tristan.
The waiting room was very comfortable and quiet. The car was washed well. All of the workers are very friendly.
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