Tom Calkins has Excellent knowledge of the Volvo product & equipment -
I have enjoyed purchasing 8 vehicles from Tom since 1997 and keep coming back to West County Volvo for the special treatment in sales and service. Tom has excellent natural intuition in finding the perfect fit!
Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Their cars are in great condition. Everyone that works there is so friendly. Its a small, welcoming, & family friendly dealership. We bought the car that night but kids were getting tired- they took our info and we came back the next day to finish up the paperwork- everything was a perfect process.
Tim is courteous, very knowledgeable of the car. Third purchase from West County, 2nd in two years due to Tim's mannerisms & knowledge of product line. Will have to see if I buy yet another car, next year
When my local dealer did not have much inventory, I decided to shop around within a 10 hour radius from where I live. Not only did West county have the best inventory and deals, they had the best salemen. Working with Jim Suntrup was an amazing experience! Very genuine man who was always honest and transparent throughout the process. He made the stressful experience of buying a new car fun and exciting. It was worth the 5 hour trip to buy a car from him and I plan to repeat this process next time I need a car!
I was in the market for a new vehicle and Dean Team had a 2013 BMW 328i Convertible for sale that i was interested in. Prior to looking for a new car i had a accident with my 2012 Hyundai Equus and they took care of me while all the other dealerships i went to were low balling me on my trade in Eddy was able to hook me up with a great trade in price! I purchased the BMW and iv been super happy these guys really make you feel like family! Looking forward to purchasing more vehicles from them! Dave Zor was also great he got me in and out with in 45 minutes!
Quick, easy, efficient, fair, professional with their goal being to exceed their customer's expectations and without a doubt they do so flawlessly. I look forward to my NEXT purchase. Tom Calkins is amazing!
The staff especially my Sales guy Kurt Convey were amazing. I originally planned to build and purchase my car, however circumstances required me to purchase the car sooner that expected. There was nothing Kurt could do to make the car production go any faster, so he found a vehicle on the lot that exceeded my expectations and stayed within my price range, He truly went above and beyond, and did it all quickly.
They guys in the show room were polite and friend and they were prepared to answer my questions and meet my needs We did purchase the car and transaction was professional and the car just live it. I???m sending them some of my family member. 5 stars to there GM. Edin Hadziefendic
Tom Calkins is the most amazing sales person. He is thoughtful, professional and thorough! Tom represents all the best that Volvo and the dealership has to offer!
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