The young ladies at the service desk are exceptional. You're always greeted with a smile and they are always working to accommodate our schedule when we call in for service or scheduled maintenance. The dealership is the best at customer service, far better than other car dealerships that we've dealt with from other car manufactures.
The sales associate was able to confirm over the phone that they had the vehicle I was looking for and was ready to help with my purchase first thing the following morning. All of the staff were friendly and made the purchasing process very easy. Very happy with my experience.
Our sales representative, Don Wardwell,made our test drive and purchase of the vehicle very enjoyable. He was extremely knowledgeable about the vehicle and explained all the features. Don also focused on the safety elements of the vehicle. He was very professional and courteous. At delivery the vehicle was well prepared and Don again patiently helped set up the vehicle for us and once again go through the vehicles features.
We were in the market for a 2017 V60 CC Platinum and found an interesting on at Lehman Volvo in York. I mailed them and got an answer very quickly about a deal with the car and our trade-in, of course subject of them seeing it and me seeing the CC. The numbers looked good, so I drove up, tested the CC, liked it and after some renegotiating bought it.
This is our Volvo #10 and this was the best experience I had at a dealer, anywhere. Everyone I dealt with - Jim Wilson, Jim Slatt, Bob from sales, Jason from service and Darryl from parts was very knowledgable, friendly, courteous and professional.
I ordered a few accessories and wanted one adjustment done on the car - everything was put on/done when I picked it up. And not to forget - I got some chocolate saying "Thank You LehmanVolvo", which I was told was made locally.
So I can highly recommend LehmanVolvo and will be up there if I need service or anything else done on the car, despite the almost 100 mile drive.
Thanks to everyone there.
Tremendous customer service! We got a great deal. Don was extremely knowledgeable and patient and he answered all of our questions, as we are new to the Volvo family. Very impressed with the dealership.
Salesperson, Kellye, was very responsive online and entire purchasing experience was very pleasant and professional. Facilities are clean, comfortable and modern. Would definitely return here for another purchase.
The service manager who is customer friendly does a really good job of getting the car in on a timely manner, keeps us updated on its progress, and it runs better and looks better when its ready. And we have recommended them to friends.
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