Service department there is a young lady by the name of Blake, she was the most respectful and friendly person I have met in a while. Blake seems to be very knowledgeable in her field.
Kudos to Blake at Northwest Honda Owings Mill
My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
Finding the car you like and want to buy is easy today with all the online resources. Finding the IDEAL car salesperson is not that easy unless you stop by or arrange an appointment with IRIS HARLEY at Volvo Cars Silver Spring. We were fortunate to be introduced to her when we went to look at a car we found online at her dealership. With all the bells and whistles on the cars today it is great to find Iris who knows her Volvo cars inside and out. She gave us great insight into what the car was about and knew what she was talking about. When we went to pick up the car she gave us a thorough introduction and overview of each and every bell and whistle. She gave us all the time we needed to feel comfortable when driving away. If you are in the market for a Volvo, which you should be, this is our fourth, get in touch with Iris and make the car buying issue a smooth and believe it or not, enjoyable process. She is a delight. Her Sales Manager Noah Greaney is also an asset to the dealership. Straight forward and easy to work with. You can tell he has a strong background in the automotive industry with a yes, sense of humor too!!
The salesperson (Iris) was simply delightful, helpful & well versed on the vehicle that I had an interest in! The Finance team was thorough & efficient making the process not at all painful! I did my part & they certainly did theirs. Would definitely refer Herb Gordon Silver Spring & buy from them again!
On February 12th I purchased a 2011 Volvo S40 R Design. Very nice car. So i decided to take it on a nice road trip to see how the car performs. Immediately I noticed that the gas mileage was deteriorating. Went from getting 24mpg to about 17 mpg. Also the car stalled on me twice upon start up. But started up fine after a restart. Contacted service and they set me up with an appointment to get the car checked out. The service advisor contacted me and told me that they had done a diagnostic on the car and the knock sensor was bad....... Shouldn't a diagnostic had been done before I purchased the car?..... Also using the audio system I noticed that one of the speakers was busted..... Hope I haven't purchased a lemon from carmax. Is this a start of future issues.
White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
My wife and I recently leased an XC60 from Manny at DARCARS Volvo and it was a really great experience. Manny and the sales manager, Alex Pedram, were always direct in their answers, they didn't play any games on the price and they were fair on our trade in. Their finance team was also the quickest I have ever experienced. I would highly recommend DARCARS Volvo and Manny specifically.
This is the best car buying experienced we ever had. Manny the sales agent was excellent, explained the features of the car, Alex the finance manager was exceptional showing us the best option whether to lease or buy our next car.
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
Talbot went above and beyond to get a car for me. I was going through a divorce and my credit was trashed because of it so I had a difficult time getting financing and I didn't have a lot of cash for a downpayment. He found an amazingly reliable used car for me and I was very happy with it. Unfortunately I was in an accident 3 months later and had to get another one. This really put me in a bind because I had no cash for a downpayment and I was struggling. He once again went above and beyond for me and found me another great car. I am very appreciative of Talbots hard work and I will forever be loyal to the dealership. Thank you Dar Cars Volvo
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