Customer service was exceptional. Made the extra effort to make the paperwork as hassle free as possible. Took the time to explain all the different functions the Volvo offers. Continued to follow up with me to make sure I was happy with the car and if I had additional questions/concerns.
The whole team, led by Gerry McDonald are professional yet relaxed in their approach to sales and service. I have just purchased my 3rd Volvo from this dealership. Christine Giamattei is second to none at the front desk and Brian Langley was an excellent salesperson. The service team led by Lee Page is awesome, Rich Lewis, Steve Browne, and Erik Williamson have been there through the years and are dedicated, knowledgeable and happen to have a great sense of humor as well. They always explain what is necessary to fix and what would be best for the life of the car. The service technicians Mike, John and Corey have my trust. I am so lucky to be a valued customer of Gengras North Haven!!! They are simply the best and in a sleek new setting!!!
Picked up a new S-60 this week. The salesman Lance Jewel was exceptional. He was not only knowledgeable about the car and what it had to offer, but demonstrated a dedication to making sure that I knew what to expect from the car. A true pleasure to deal with him. The dealership is lucky to have him.
Excellent service from Michael Ferris and the entire staff; the new showroom is clean and comfortable, with beautiful design that reflects the modern design of Volvo's cars. It was an easy and satisfying experience, and I drove out with my favorite car yet.
I was impressed by the timeliness of the work. I was notified before additional work was done (needed brakes) and given a fair price for the addition. The service advisor exemplified outstanding and exceptional customer service. He was pleasant, helpful and patient with my many questions and concerns. Thank you.
My service advisor, Steve, answered or tried to answer all of my questions about the maintenance performed on my car. The waiting area was very comfortable. Free snacks and drinks were available. Overall, I would recommend Gengras to family members and friends; they go above and beyond what is expected of a service shop , charge fair prices, and are very transparent and friendly.
Great service An help. Tried a few other dealers before them an was feeling pressured to buy any car but the 1 I went to look at. Carmax should of been my first an only stop. Recommend them to everyone
Friendly and professional service. I am confident my car is winter ready after having it looked at and new tires put on it. My car got washed and looks great, too!
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