I purchased a used vehicle with an as-is condition status. The service engine light came on three days after purchase. I contacted the dealership and they made a good will one-time exception and fixed the problem. First class!
This was our first time with McDonald and it was our salesperson who we'd like to rave about. McDonald clearly cares about who they employ -- this says much about the dealership. Sam Guardea was courteous, respectful -- not in the least pushy -- informative and took the extra step to help us in the buying process. He went above and beyond to assist in our purchase AND, it was a pre-owned vehicle we purchased.....not a NEW one, which, one might think, would garner extra customer attention. We got this from Sam --- regardless of our budget. An appointment with him will make the experience a positive one.
Slow to have a salesperson help us. Wouldn’t even walk us to the car, just pointed to the far end of the lot and said “it’s over there by the Carmax sign.” Sales guy didn’t listen to our needs at all and just kept repeating his script.
Extremely pleased with the recent purchase from Tom at ADI Autosport for my wife. I have bought cars from Tom and his team for years, and have had nothing but exceptional experience and support. Tom, Rob, and the team are very professional, personable, and respectful, which makes the buying process more enjoyable. Not only did I get a great BMW 750i xDrive for my wife, but Tom performed the process remotely from Denver to Henderson, NV along with shipping the vehicle. Can't say enough about Tom and the team!
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
I purchased a used Honda Pilot from AutoSource and it was such a great experience. Josh was awesome, but the car was (is) in excellent condition. For a 2004 with almost 200k miles, I have had it for over a year and have had no issues except regular maintenance. Even my mechanic was impressed with how well the car had been taken care of. I highly recommend theses guys. It is hard to find honest used car companies and plan on buying from them again! Thanks !!
Jeff and his team are the besr to work with! Always customer needs and lifestyle in the forefront. They always make sure the vehicle is Perfect. I wouldn???t even consider buying one of my most important and expensive possessions from anybody else. I trust him implicitly.
Angela is a genuinely nice, knowledgeable salesperson. She took great care of us and was professional through out the whole process. This is our third car from Sill Terhar Ford and we have been treated very well each time.
We had the pleasure of working with Jeff Callies. He was prompt, professional, and helpful. We did most of the deal via text and phone which made the time we spent at the dealership next to none. No nonsense and friendly. Our finance person, Tom was also professional, friendly, and helpful. From start to finish, we were well taken care of.
Ms Rose Marie and Winston are awesome people they worked with me when I didn't have full payment great used n new cars I recommen anyone to this place never experience this kind of respect and courtesy from all they deserve all stars
Alway professional and courteous. Very trustworthy. I know that I will always get all of my questions answered truthfully. I know that i will always receive the best price for whatever work is necessary.
This is the first time that I have truly enjoyed and look forward to bringing my car in. Your service guys especially the one that helped us really are nice and inviting! I’ve been to other dealership service departments and they don’t acknowledge you right away. They don’t let you know of extra charges until afterwards and not very friendly! So thank you Rickenbaugh!
I have always been impressed with the level of both professional car care and personalized customer service I receive at Rickenbaugh
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