Sales team is awesome.. service & repairs is awful
by NIKHIL DIXIT from WOODINVILLE
November 9, 2018
Oh the service shop really needs to improve. I bought a new xc90 2018 from sandberg volvo; it was a loaner and interiors were smelling bad. Sales guys promised that car will be detailed and there would not be any trace of foul smell. I took the delivery on 10/10/2018 and that foul smell was replaced by another smell that kept giving me migrane. I went back to sandberg and they worked on that odor to replace it with another bad odor that didnt give me migrane but my wife wouldnt sit in the car or take it out with her friends feeling ashamed of that odor. It has been almost a month now and sandberg has still not resolved it. I love the car but find volvo service totally unacceptable. would not recommend others. Such a fine car but poor volvo service is doing a favor to its competition.
No Longer a Wolf, but much more than a sheep
by Bdoc from Stratford, Ct.
December 26, 2018
This is the second S60 I have owned, previously having had a 2006 S60R. I traded in that vehicle for my current vehicle, an S60 R Design with the Polestar software upgrade. The current iteration of the “R”, although fast, with great brakes, is not a true sports sedan. The previous vehicle accelerated more quickly, tracked truer, and had a suspension more suited to a car billed as a “performance. ” model. Although my newer R-Design is quite fast, and handles quite well, it possesses an inherent “softness” which lowers the fun quotient a bit.
Was completely seamless. Walked in and the service agent knew who I was, why I was there and gave me a little tour of the facilities also. Felt very personal and like a well refined process.
Best car I've ever owned.
by Artealia from Saint Louis
December 23, 2018
This car is above what I thought it would be. The performance is excellent. The S60 has an awesome phone app that allows me to start my car remotely, a map that gives my car location and it reminds me that my doors are unlocked. I love it!😊
I received excellent service today from Winston Felix, who was recommended to me by a friend who also got excellent service. I got a good deal on a newer model with low mileage. Satisfied customer. I recommend Winston and Sandberg. We worked together since July with multiple visits to find what I needed. NO pressure, felt comfortable. Patience has paid off.
The safest and most luxurious car I’ve ever owned!
by Rae from Wernersville, PA
December 18, 2018
I had a 2012 VOLVO and when I decided to get another car, it was a no brained to puchaser a newer car in the same model. The leather interior and all-wheel drive were the main features I was looking for.
The woman that checked me in took the time to show me how to work a few things on the car. She was also very thorough, efficient and personable. Work was done in the time they said. Lots of good snacks to munch on. Workspace was available to spread out and work on the project I brought. There were things to help pass the time - TV, reading material. I felt confident the work was done professionally and well.
Great car all around
by Dak from Easton PA
December 18, 2018
The car was fun to drive and had enough power to make the heavy chassis cover ground quickly. The interior was comfortable and the leather was perfect
Biniamin was an A Class in helping me buy a used car, even though I didn't buy it from him. Friendly, nice and very helpful! I ended getting a newer car from a different dealer, but I would have hesitated to buy from him just based on his helpfulness. Highly recommend him!
by Courteous from Oyster Bay, NY
May 17, 2018
The car is stylish, comfortable, powerful, handles great, quiet, smooth, economical, comfortable, and up to date and is by far the best car I have ever owned.
This is my third purchasing experience with Sandberg and it keeps getting better every time. The sales staff is respectful, knowledgeable, and personable. Isaac is without question, the best automobile salesperson with whom it has been my pleasure to work. The extended team of Victor, Tim, and Benjamin were also extremely helpful. Both transactions of purchasing and selling my new and old vehicles, respectively, could not have been made more easy. Truly hassle free shopping.
The newly remodeled showroom was also most impressive.
Loving my Volvo
by erinlorra from Omaha, NE
April 24, 2018
I love my Volvo S60...what a fun and sporty sedan! I have always driven 2-door cars; however, this gives me a 2-door feel with the convenience of 4-doors.
The reason I gave a 4 of 5-star rating on Interior Design is that the control panels are difficult to adjust while driving. Beautiful to look at, but not very functional. The 4 of 5-star rating for Reliability is only because I have not had to test this with the car since I just purchased it a little over a month ago.
Overall--LOVE this car and I think Volvo has made a lifelong believer! :)
Natalie and Patrick go the extra mile to coordinate service, to explain any issues requiring attention, and keeping customers informed regarding progress to completion. Service has found potentially dangerous issues and resolved them. They are the reason I purchased my last vehicle at Sandberg NW Volvo Cars!! Thanks so much.
Best car I’ve ever owned
by Inthepink from Bloomfield NJ
December 15, 2018
Beautiful inside and out. The technology is impressive and easy to use. Safety features are unsurpassed and cabin is luxurious. I’m now a Volvo loyalist.
We purchased our new XC90 T6 Volvo SUV three weeks ago. We really appreciate the honesty, big patience, going extra mile for customers, from our representative, Mr. Ahsan Tanoli, the Sandberg Volvo. Thank you Ahsan Tanoli. Your professionalism was impressive.
Safest car I have owned
by Vikgik from Louisville Kentucky
December 6, 2018
I enjoy driving this car and feel very safe driving it. Very comfortable and enjoy the car play very much. Many safety features that are easy to work
I've purchased many cars throughout my life, and this has been by far the best experience. Jim Berus was not pushy, but instead very knowledgeable about the cars and respectful of the customer. We worked at my pace, to get me the car I wanted, and I left the dealership very happy with my purchase and the entire experience as a whole. I look forward to enjoying my new Volvo XC90 for years to come. Thanks, Volvo of Lynnwood!
A pleasure to drive
by Volvo lover from White Plains, NY
January 1, 2019
This beautiful car handles magnificently. It is a real pleasure to drive.
There have been no major problems to date. The Volvo dealer provides excellent service.
Been driving Volvos since the 1970s. NO SPARE TIRE
by EUGENE from St. Louis,Mo.
December 21, 2018
DRIVES WELL;BACK SEAT VERY TIGHT-NO SPARE TIRE!!!!!GOOD TURNING CIRCLE, POWER,FRONT SEATS. takes awhile to learn(learning curve) good gas mileage(compared to other models I have owned),attractice int/ext. color/2-tone scheme. Flimsy sunroof materials.
We picked up our car tonight! The process was a little complicated but they made it seamless. They were very accommodating and helped us to achieve the purchase of our new car. The car was detailed and very clean when we picked it up. They were very informative and we felt like we had all the information we needed to complete the transaction. We would recommend them! Kathy and Joe Marino
Very fun to drive
by Jclune from Adell, Wisconsin
October 22, 2018
This car is very fun to drive met all my needs for what i needed it for when the turbo kicks in while passing you go by the car like it was standing still
Pleasant car shopping experience with Steve Lewis.
by Tina from Woodinville, Wa
November 25, 2018
We appreciate the time and patience that Steve Lewis gave us while selecting a car at Elliott Bay Motors. Unfortunately I have some disabilities that makes car shopping a bit more challenging. Steve was very patient , and accommodating during the whole process. I never felt rushed or pressured. Thank you again Steve for all your help.
more fun than my 911 was
by jb from winchester va
November 5, 2018
AWD with paddle shifters and 325 HP make this car a true 4 door sports car. Quick and nimble, this car is fun to drive with excellent gas mileage and comfortable to take on long trips. I had a 6 spd 911 which was awesome but this car is more fun to drive, very versatile and much less expensive up keep.
We had a great experience buying a used car from this dealership. The salesperson was very responsive but we did not feel pressured to buy. Would recommend it to others and would buy there again.
Great handling car! Suspension gives a smooth ride
by Bobbby V, Volvo lover from Freeport, NY
December 23, 2018
This car is everything I desire in a premier auto. The safety features are first rate from the rear view screen to the multiple air bags. The styling is exquisite, very comfortable. The leg room in the rear seating is roomier than the other cars in this class.
The sales members treated me politely and we're NOT pushy at all. Pricing was transparent and they worked hard to make then pricing attractive. The service members are very kind and helped me out get the right options and accessories. They also we're very accommodating to my work schedule.
I Love my 2017 Volvo S60 T5 AWD
by Volvo Guy from Ft. Lauderdale, FL
March 14, 2018
I am very happy with this vehicle as evidenced by the fact that this replaced my previous 2014 Volvo S60 T5 AWD. Whenever I drive this vehicle, I smile.... it is a great car!
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Very comfortable and a pleasure to drive.
by Bionicbob from Owego, NY
November 17, 2018
Once I figure out all the bells and whistles, I'm sure I'll enjoy driving the car more than I do right now. Too many features, including the screen, to distract me from my driving - not a safe feature, but it seems all cars are like that now.
I just purchased a vehicle from their used car center. It took three trips from Seattle, numerous texts, and some tough conversations, but I finally got a deal with which I felt comfortable. If you are looking for the traditional used car buying experience, come to Marysville Ford, but get ready to haggle!
I’m glad I purchased this car
by GDyes from Cleveland, OH
November 23, 2018
I really like the bells and whistles on this vehicle. I have received so many compliments on my car. I will purchase another Volvo in the future.
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