This is my second Volvo leased from Prestige and specifically, Ron Landstrom. Nothing but great things to say about the team there and the process - from them trying to find my daughter a Pretige teddy bear - to pricing the XC90 very competitively - to them bending over backwards making sure I???m happy. In my experience, you???ll be hard pressed to find a better dealership to do business with.
I cannot express how professional and helpful Patrick Beauford was in the initial presentation of the car and also on some follow up questions I had. Pat Masone was also very professional in his discussion of the finances and Craig Melquist was very helpful with some of the questions I had. Overall the relaxed and highly professional and low key approach was a major factor in my decision to go with the Volvo.
The sales rep, Bob Simons, made the registration process and delivery of my XC60 trouble free. He gave a detailed explanation of the XC60's features and offered a follow-up orientation after I have the vehicle for a few weeks.
I leased a Volvo XC 60 2019 yesterday and I had a great experience. Robert, Jeff and especially Frank were wonderful. Frank took his time to go over the car in details without rushing. I definitely recommend to everyone that it is looking for a great car to go to Volvo in Hungtinton.
Thanks edduin for our second Volvo. We hope to come back for a third. If you???re looking into high line cars come check out this premium brand and their premium service. Thanks Edduin. see you next time
We leased a S60 from Patrick and it was a great experience the moment he took the call. Excellent price, patience and knowledge. Would recommend him to anybody looking for a Volvo. He even had the car delivered to our home.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
My salesperson Peter was exceptional. Best salesman I've had in many cars... :-) He is patient while very attentive and very knowledgeable about Volvo cars. I would highly recommend him and this dealership.
I've been a loyal Volvo owner for over twenty years. The office admin & sales personnel that I interacted with (Todd Garno - sales) made my purchasing decision an easy one. They were outstanding & I was extremely pleased with the value of my 2012 Volvo S60. However, an unexpected problem did come up three weeks after my purchase. One of the cells in my car battery went bad making it impossible to start the car by simply turning on the ignition. Instead I needed several jump starts over the course of several days to start the car. When I brought the car in to to Prestige Volvo (the dealership) to have this issue rectified, Todd (my salesman) interceded on my behalf to ensure that I received a new battery at no cost even though the was no extended warranty coverage for the battery. This service was certainly appreciated!
Working with Ronnie at Prestige Volvo was a pleasure. Such a nice guy and he took a good care of me, Liroy and Pily.and I never felt pressure to do anything. I love Volvo and my experiences at the dealer always confirm to me why. Thanks to everyone involved. You all made us feel great without the whole process.
I live in Charleston South Carolina and I have just bought a beautiful Volvo XC90 T8 Momentum from Prestige Volvo of Englewood and I want to thank Frank Monica and Tristian for the help, specially Frank for the prompt response of my emails and telephone calls and he guided me throughout the process made this whole purchase so easy and convenient. I am very happy with the service and my purchase
If you need a new Volvo look no further than Tina Bilokin at Prestige Volvo. She is everything you want a salesperson to be. She is smart, polite, patient, knowledgeable, and responsive. She answered all my questions and helped me make a decision that is best for my family.
In contrast to some other dealers that I dealt with, Duane Washington stayed in touch through my entire two month purchase process. He helped with the incentives and and his service as well as the other staff's was first rate throughout the process.
Best car dealership i have ever been in , this is my 4th new car from them . Bob simons is a really knowledgeable salesperson and has always treated me as as friend .
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