I have had nothing but a great experience each time I visit Mungenast Lexus. Everyone is wonderful and willing to help. I recently was able to work with Nate Hopson-in sales-what a great experience. He went out of his way to help us with the purchase of a car. He was so kind-in fact we went to a different dealerships and did not experience the time and patience of other sales personnel. I would definitely deal with Nate again. I just want to thank him for his time and great follow up with us. He is knowledgeable and was able to answer all our questions. He even followed up with us at home to ensure every option was covered. Thank you so much Nate.
I was in the market for a new vehicle and Dean Team had a 2013 BMW 328i Convertible for sale that i was interested in. Prior to looking for a new car i had a accident with my 2012 Hyundai Equus and they took care of me while all the other dealerships i went to were low balling me on my trade in Eddy was able to hook me up with a great trade in price! I purchased the BMW and iv been super happy these guys really make you feel like family! Looking forward to purchasing more vehicles from them! Dave Zor was also great he got me in and out with in 45 minutes!
The staff especially my Sales guy Kurt Convey were amazing. I originally planned to build and purchase my car, however circumstances required me to purchase the car sooner that expected. There was nothing Kurt could do to make the car production go any faster, so he found a vehicle on the lot that exceeded my expectations and stayed within my price range, He truly went above and beyond, and did it all quickly.
They guys in the show room were polite and friend and they were prepared to answer my questions and meet my needs We did purchase the car and transaction was professional and the car just live it. I???m sending them some of my family member. 5 stars to there GM. Edin Hadziefendic
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
I originally spoke to Larry over the phone about a car. He had me come in and go over my options for my current vehicle. He's a real easy person to deal with who genuinely listens to your concerns! I can't wait to buy my next car from him!
I made an appt to test drive a Volvo at Dean Team Brentwood. I was quickly put in touch with Brandan, who responded very quickly both through text and email, and was very knowledgeable about the multiple vehicles I asked about. The car I chose (???16 S60) was both in the mileage and price range that I wanted, and it drove well so I made the purchase. Because it was the end of the month, the dealership was extremely busy with other buyers and the transaction took about five hours. Brandan was friendly and laid back throughout the day, despite his amount of work. He made me feel welcome and never pressured, apologized and offered a loaner car for the wait. Later, he followed up post transaction to ensure I was happy with the S60. I would absolutely recommend Brandan and Dean Team Volvo and would return for a future purchase.
Gordon Woodbridge was amazing and really made me feel valued through out the whole purchase process. He always stayed in touch via text and phone and I like that. He made this deal work, I live in Jersey and bought the car sight unseen because Gordon really explained the condition of the car welll, he was very honest and didn't try to do the typical sales man pitch of, "if you dont buy it someone else will buy it." I feel like I got a good deal on the 2016 Volvo XC90 that I bought with just 17K miles. He was also willing to build trust with me and bought my 2014 BMW 328d trade in all the way in Jersey sight unseen. They also arranged the shipping of my trade in to St Louis which was really nice of them and I it showed a level of commitment. The only recommendation I would say is to work on getting communication with the shipping companies they use since I only got informed about my trade in pick up an hour before the truck showed up. I went with Volvo financing initially and Dave Zor was very fast in sending me all the financial documents overnight for my signature. I recommend having your own financing ahead of time since Volvo gave me the highest interested rate I have ever gotten in my whole life even with an 825 credit score. I have to say that Gordon was just amazing, went above and beyond to meet some request I have like getting a Polstar tuning and mud guards installed and he was able to get me a discount because by working the James in the parts department. They detailed my new used car, filled the gas tank and the pick up was very smooth. I would absolutely recommend working with Gordon Woodbridge because he was always willing to get answers if he did know something it responds very quickly.
Tom Calkins has Excellent knowledge of the Volvo product & equipment -
I have enjoyed purchasing 8 vehicles from Tom since 1997 and keep coming back to West County Volvo for the special treatment in sales and service. Tom has excellent natural intuition in finding the perfect fit!
Their cars are in great condition. Everyone that works there is so friendly. Its a small, welcoming, & family friendly dealership. We bought the car that night but kids were getting tired- they took our info and we came back the next day to finish up the paperwork- everything was a perfect process.
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