I had a wonderful experience visiting Borton Volvo and I enjoyed the process from the beginning to the end. More importantly we love our Volvo and I am glad Joe Schad helped us make the best purchase for our family needs.
I have been in a lot of car dealers in MN I have never seen an attentive best customer service ever in Borton Volvo all the crew was exceptionally friendly and very helpful!! Thanks for the best experience !!!
For over 15 years all of my experiences with Borton Volvo have been outstanding. Excellent service and repair, knowledgeable, honest, and straightforward communication, highest quality of sales personnel, office staff, and mechanics. Recently I bought a used S60 and was most pleased with the entire process. Thanks Vad, George, and Matt!
Special thanks to Mike D in service for extraordinary advice with my 99 S70. I'll be back!
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
We bought a 2017 Chevy Volt after almost a year of communication with your salesman, Brett Banaszewski. He was very patient with us and we let several opportunities pass us by before we made our purchase. He was clear and accurate about all the characteristics of our used car and the various warranties, etc. He went out of his way to help us find a hard copy of the Owner's Manual. He also volunteered to ask your mechanics for a recommendation for a Duluth Chevy dealer to service our car, since our local Ashland dealer has no one certified to work on hybrid plug-ins. Good work helping us move into the new car future which we should all be considering with the dire freight train of climate change barreling down upon us. Keep buying and pushing those electric cars. We now have solar panels and are working for public charging stations in our area. Had a hard time not jumping right into a Chevy Bolt or Nissan Leaf, but coming from deep rural we felt it was still prudent to buy a hybrid. Thank you. You and Brett can count on our recommendation to others. Linda Jorgenson and Jack Gunderson
They have a very nice showroom, with friendly staff. Tristan was the consultant who assisted us with every step of the way. He was very friendly and even went out of his way for us. I would recommend this dealership to anybody looking for a car and tell them to ask for Tristan.
I have been a Volvo driver since I was in college. The customer service experience is always superb and I love driving Volvos. Andy Jensen at Volvo was very helpful and made the lease agreement very easy and answered all my questions in a timely fashion.
For as long as I can remember, I have dreamed of owning a beautiful Italian car. Never would I have thought I would actually own one but then I ran into my sales rep Edward. He worked for days to find me the Giulia in my budget and with the features I wanted. I couldn't say enough about how impressed I was in his hard work making my dream come true. Thank you!
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