Kevin Taylor did excellent sales work with us, his efforts to give us the best car buying experience were very appreciated! After the sale, I had a question about something and could not get through to anyone at the dealership on multiple occasions. Kevin's extension didn't work, the sales department didn't answer their extension on no less that six occasions, and the automated voice prompts to reach the operator were met with a never ending looped recording of "that is not a valid extension". I finally got through to someone in Service who routed me to Finance, where Albert was extremely helpful. Your people are great, but your phone system was seriously broken from September 12-21, 2018.
The sales reps were very communicative with me about the car I was looking at. They gave me good comparables in the area and sent multiple emails to make sure all my questions were getting answered.
We just couldn't get to an agreeable price that would have been worth my time to come in and check the vehicle out.
The customer service was great.
Andrew and his wife are always welcoming everytime I go pay my car note. I had a small issue with my car and Andrew contacted his dealer and got my car fixed and repaired within 3 buisness days. I have referred people from my church to AGN auto gallery as well.
Great place to purchase a nice quality luxury vehicle and or SUV
Akron Auto Sales was the best dealership to buy my used car. Dave and Rachael were great, honest and helpful. The car was not inspected yet by their mechanic. So I gave the deposit and in a few days I got a call from Rachael that the car is ready to pick up. I was explained of what was OK with the car and what was fixed and replaced. Next day I took the car to my mechanic and he said that the car was in such great shape that it was a great deal. I normally do not write reviews, but I received such wonderful customer service that I would recommend this dealership to anyone. Great service, great staff, and overall I am extremely satisfied.
Thank you again Dave and Rachael
My warning came on and I called the service department questions ning the meaning and need for repair. I was able to bring my car in then and waited about 45 mins while the battery was changed. The coffee in the waiting room was delicious! Of course the repair was done efficiently and properly.
Harrisonburg Honda understands what REAL customer service means. The staff at this location is exceptional from top to bottom and I will never shop anywhere else for a vehicle. I had purchased my second Honda from them, (used), and within three weeks it was inoperable. They tried to fix it several times for free. When I spoke with the sales manager, Eric Blosser, about my concerns I was told that I should choose another vehicle. There was no argument, no excuses were given. I was provided a rental car gratis and they took care of everything that needed to be done for a smooth transition to another vehicle. Derek Good, Antonio Rodriguez, and Matt Bentel all went above and beyond to make sure I was comfortable and happy. In todays day and age of combative customer service it was a shock to receive such good care. If you want to be treated like a customer should be treated, I recommend going to Harrisonburg Honda. They will go above and beyond!
by Harris, teacher, UVA fan from Charlottesville, VA
November 6, 2018
From the sales rep, Mike, the finance manager, Dan, to the GM, I had the most rewarding experience purchasing my Jeep Cherokee. Didn’t feel any pressure and answered all my questions. I look forward to continuing business with Umansky Jeep.
I was interested in a car at LCM. When I got there Barry gave me the key and a plate.
I asked him to figure out the total while I was test driving. When I came back I liked the car and the price, so I bought it. Couldn't have been easier.
Drove 6 hours for my 2015 certified CTS. Car was everything I expected, and more. Mitchell was honest and a pleasure to deal with. staff treated my wife and I, and my puppy, like family. well worth the trip. Love the car guys. thank you.
Jon is the BEST! My family and I have been purchasing cars from Auto Trade Corp. for the past 20 years. I just purchased my 4th car from Jon and once again he out did himself. Jon went out of his way and found the car I was looking for in less than a week. My experiences with Jon have been only positive! Robert too went out of his way to help me with a incredible interest rate for financing and auto insurance. Don’t waste your time with anyone else! You won’t find anyone better! Thank you Jon and Robert you guys are true professionals!
I leased a Volvo XC 60 2019 yesterday and I had a great experience. Robert, Jeff and especially Frank were wonderful. Frank took his time to go over the car in details without rushing. I definitely recommend to everyone that it is looking for a great car to go to Volvo in Hungtinton.
Nice staff and genuinely tried to get you that new to you car that you are looking for. What you see is what you get, no mixing of words or double talk just straight sales. A must stop on your car shopping list.
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