Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
The dealership met me 1/2 way between my house and the dealership with the car I was interested in so I didn't even have to go to the dealership. Pam, my salesperson, was awesome to work with. I will definitely return to this dealership when I purchase my next car.
Saw car on website, was very clean, spoke to manager, he said car was as clean as the pictures. I bought the car sight unseen and had it shipped to my house, car looked better than pictures. The guys here took care of everything, financing , shipping . Was a very positive experience all the way around.
I saw a used car online and called and spoke to a nice gentleman by the name of Mark Slattery. He was so helpful with all my questions I asked and I went down that night and purchased the car and he was so very friendly and helpful just like on the phone. He also has followed up after the sale to see if everything was ok. Definitely would purchase another car from him.
oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
Exceptional support from the sales staff (Sandy Stein) and the GM (Barry Goodman). Fully explained every aspect of the cost, car features, lease details, etc. This is our 7th car from 128 Volvo and the team there is the primary reason we return. There are many other vehicles we could choose, but we choose 128 Volvo due to the service and family atmosphere from Barry and Sandy.
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