The sales members treated me politely and we're NOT pushy at all. Pricing was transparent and they worked hard to make then pricing attractive. The service members are very kind and helped me out get the right options and accessories. They also we're very accommodating to my work schedule.
We were very impressed with our sales person, who had great follow up and customer service. However since purchasing our vehicle, they have lost both of their certified AMG specialists and the service windows have over promised and under delivered. The service space is too small to accommodate the volume at this dealership. No car wash or vacuum service which means the car is not in the same shape as it was when you dropped it off.
I did not purchase my car from here but took my car for service to autonation Volvo and I cannot be pleased enough. My service guy was Called mike. He was a gentleman and listened to my concerns with full attention and provided excellent customer service. From getting a rent a car to getting back in my car the process was very smooth and taken care of.
I would like to give 10 stars if I could.
Bought a brand new 2017 S60 for a great price. Trade-in value of my Lexus was fair. Chris and others were great! First time Volvo owner and first time Autonation customer. Very happy with the experience.
Nick work with us to find the best car for my wife, no pressure, let us test drive all the possible options, explained the process and provided us with the best deal, we visited 2 other volvo dealers and there is no comparison, I definitely recommend AutoNation Volvo of Bellevue
We went to Volvo Bellevue and Paul helped us find the vehicle that matches all our requirements. Everything went very smoothly and we got the perfect car the next day. No hassle, courteous and professional services.
Sales team is awesome.. service & repairs is awful
by NIKHIL DIXIT from WOODINVILLE
November 5, 2018
Oh the service shop really needs to improve. I bought a new xc90 2018 from sandberg volvo; it was a loaner and interiors were smelling bad. Sales guys promised that car will be detailed and there would not be any trace of foul smell. I took the delivery on 10/10/2018 and that foul smell was replaced by another smell that kept giving me migrane. I went back to sandberg and they worked on that odor to replace it with another bad odor that didnt give me migrane but my wife wouldnt sit in the car or take it out with her friends feeling ashamed of that odor. It has been almost a month now and sandberg has still not resolved it. I love the car but find volvo service totally unacceptable. would not recommend others. Such a fine car but poor volvo service is doing a favor to its competition.
I received excellent service today from Winston Felix, who was recommended to me by a friend who also got excellent service. I got a good deal on a newer model with low mileage. Satisfied customer. I recommend Winston and Sandberg. We worked together since July with multiple visits to find what I needed. NO pressure, felt comfortable. Patience has paid off.
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