Because we live three and a half hours away, we did not get our car in for it's 40K service and were over on miles. Chris made a call to Volvo and was able to get the service covered. He kept us informed as service was performed. He certainly went the extra mile in taking time to chat with us on a personal level. It is always great to feel you have a friendly contact. Even though it has been a year since purchase, our sales person, Juan recognized us right off as well!
by Joshua E Bufkin from Colorado Springs, Colorado
October 30, 2017
Just wanted to update my review. I've been working with Robbie Penkhus the last 2 days and it has been a pleasure. He has really made it a total 180 experience for me versus the last time I dealt with Bob Penkhus dealer. I am very impressed with the professionalism from Robbie Penkhus. I really appreciate what he is doing for us. Thank you!!
Joshua E Bufkin
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