Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
After a 6 month car search Diante M. and Danny (the GM) made the car buying process painless. They are professional, fair, and a pleasure to do business with Volvo again. Thanks Danny and Diante. You guys are the best!
To Kevin with his persistence he got me into the door, to Keith who walked me through the most tedious paper work and answering my layman questions with patience. To Robert who had the patience to walk me thru the car buying process and explaining in DETAIL all the trims on Volvo cars. At the end explaining everything about the car and setting me up electronically! Keep It up and thank you.
My buying experience was effortless thanks to the dedication to customer satisfaction shown by my sales professional, Dionte McFadden. His professional mannerism made the difference in my decision to purchase from Lindsay Volvo.
I had been searching for a manual Volvo S40 for months and FINALLY found one at Lindsay. I had to drive 3 hours to pick the car up, but it was well worth the drive. I was in contact with Kelvin for about 2 weeks before I made the trip. He was always easy to reach and always got me the information that I asked for quickly. When I got to Lindsay, everyone was SO pleasant and the whole process was a breeze. A few days after driving my S40 off the lot I had some issues with my bank and getting them to clear the auto loan check that I had given to Lindsay. While they absolutely could have come after me, they were very understanding and patient with me while I got things figured out with my bank (which did eventually happen). Now, about a month after bringing my car home, I received a text from Kelvin asking me how it's treating me. It's so obvious that Lindsay and it's employees care about their customers and wants the best for them! I would absolutely buy another car from Lindsay, even if it means driving 3 hours there and back! Awesome experience.
It took some time for my spec XC40 to come in, and that whole time Dionte was very helpful and always quick to respond when I would email, call or text inquiries. He is very knowledgeable about Volvo vehicles very attentive to the customer.
It was a pleasure working with Dionte; he is very pleasant and easy to work with! My only constructive feedback is that I was a serious buyer, and I had to reach to Dionte several times to get an update about the ETA of the SUV. Unfortunately, Dionte wasn???t able to provide me with much of an update, just that it was scheduled to arrive any day. My 3 pieces of feedback are: 1) Have a better system in place to be able to see where the car is located vs. that it is in route from xyz location and it is due to arrive any day; that isn???t very helpful for the buyer or the dealership. 2) Feel free to follow-up with a customer more frequently/give them status updates if they say/seem serious about a specific car; this shows that you care/don???t want to lose their business. 3) Be respectful of one another's time (i.e., be on time, give regular/timely updates)
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Great experience for purchasing the car. The obligatory extended service contract and car waxing sales pitch at financing but not too pushy. The dealership is under construction but a new showroom is opening soon. Salesmen Patrick was great to explain the various features of the XC60.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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