It was my best car buying experience ever! I needed a good used car for my son. I found this car on the internet and it was in his price range. Their salesman, Bob Guckert, was fantastic and very professional! i explained what car we wanted see and we took it for a test drive. There was no pressure to up sell us. We got a great deal on the car we wanted. I highly recommend Bobby Rahal Automotive no matter what you are shopping for; new or used. They have a great selection of vehicles on their lot and are great to work with!
Everyone talks to customers and not down to them. That is a great plus when dealing with the public. I am a retired mechanic but noticed how patient everyone was with other customers when they didn't quite understand what was going on with their vehicle. Great way to keep and build customers. Thank you!
I simply cannot say enough wonderful things about Rahal Volvo. Every time I call to make an appointment or tell them what is wrong with my S60, they are helpful, knowledgeable and really go out of their way to accommodate me. I am always provided with a wonderful loaner vehicle, the repair prices are always reasonable and they don't make a move until they check with me first.
Like for many people, visiting a car dealership to shop for a vehicle can be intimidating. But the folks at Bill Gray are thankfully different. From my first visit to my fifth, my experience was outstanding. From the front desk, to the sale associate, to the finance person , everyone was affable and pleasant. In addition, they do not exerted any sales pressure on us. The price negotiation was downright simple. My thanks to Erin and Joe. My family and I would highly recommend this place.
Customer service representative, Adam Workley, was exceptionally effective in responsively communicating progress of maintenance and providing updates to me. Really enjoyed working with him. Helped to parcel maintenance into affordable portions.
Patrick was fantastic. He was patient and very easy to work with. He represented us well in the buying process and was available throughout to answer questions. His understanding of the vehicle features was phenomenal. We appreciated him very much.
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