Just purchased an XC60 from Jaffarian Volvo and couldn???t be happier with the sales experience. I was never rushed or pressured to buy and the sales representative, Narek, did an outstanding job answering my questions and fitting me with a vehicle that met both my needs and financial restrictions. I would definitely purchase another Volvo from Jaffarian.
Jaffarian really has a great salesmen, who is really more than that. Narek is very helpful in several ways. 1. Texts, which helps. 2. Finds a way to get you a good price that works for you while matching a car that fits you. 3. Being on the customers side. For example, Narek talked me out of a car that was more expensive that didn't have the bells and whistles that the car he eventually did talk me into had, and the car he talked me into was actually less expensive than my original pick. 4. Communication. Narek texted me a few times to let me know what was going on after I had purchased the car.
I initially was working with Gavin via email, and then worked with Brian Chambliss when I went into the dealership, they were both phenomenal! Brian meticulously went through all of the features with me and was in general extremely knowledgeable. Both Gavin and Brian were very responsive when communicating via, calls, emails, and text messages, they were always ready to assist if needed, (down to the delivery of the vehicle which included Brian driving it to NH for me!) I never once felt pressured to make a deal which made the whole experience more relaxed and enjoyable. Jaffarian Volvo emanates professionalism and excellence, they've definitely gained a repeat customer!
I recently purchased as Volvo XC40 from Jaffarian Volvo in Haverhill. I???ve been a customer since 2007. This time, I had the pleasure of working with Narek Demirtshyan. He was so enthusiastic and knowledgeable about the Volvo cars. He made the experience thoroughly enjoyable. I alwAys expect excellent service from Jaffarian and Narek did not disappoint. Neither has the car???. It???s gorgeous! Thanks Jaffarian!
oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
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