I'm very wary of dealerships, but Jonathan in the Service Dept. treated me with honesty and fairness. Both he and Melanie, the Manager, went out of their way to ensure that I was informed about the work being done, which included showing me the damaged part that needed replacement. The work was completely quickly and the price was fair. Thank you Jonathan and Melanie.
Overall a very good experience. Jorge is a very seasoned professional salesperson who we felt very comfortable dealing with. We expressed up front what we were looking for and all went well from trading in my car to driving off with my new vehicle.
Amy, Terry and Jerry were all professional, knowledgeable and courteous. We had the car buying experience everyone wants. The team was transparent, quick to respond and we got a fantastic deal without any of the old school dealership stress. Of all the Volvo dealerships we visited or reached out to, Valenti is the best. Just go there and know you are doing the right thing!
Thorough and pleasant experience. As a prior customer, I was treated like a friend. Never felt rushed or pressured. Test drive was ready in no time. It was also nice to be able to communicate via email.
Mitchell has been wonderful to our family, we just had an older Volvo needing a part and Mitchell installed it for 1/3 the price we were quoted elsewhere locally. They have provided top quality service for a very modest price and always in a timely manner. We have purchased cars from Mitchell for years, always pleased with each car. They last over 200,000 miles each... Mitchel Volvo, dependable, local family business which has many loyal and totally satisfied customers, our family included.
Sales Associate Alan Selinger was great to work with and patient with all my questions. Buying a pre-owned car can be a challenging experiece but the Volvo team prepped the car so it met all required specs and it was in mint condition. I look forward to sharing my experience with people who live within and outside of the Hartford market.
After experiencing a minor 'glitch' in a recent service appointment, the service manager went out of his way to correct the situation. My description of the situation was met with a prompt, courteous response and an immediate remedy to the situation, all scheduled to my convenience and satisfaction. I will most definitely continue to use Mitchell Volvo for all my Volvo servicing needs.
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