Jeff was a pleasure to deal with, got me a great rate on a used 2007 Audi A6 3.2 Quattro with only 67,000 miles. looks like it’s barely a few years old.
Highly recommend visiting Jeff if you’re in the market for a quality used Audi (or any car, they all seem to be quality used cars). his pricing was spot on with Edmunds pricing guide.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Very customer friendly. Everyone was helpful. The transaction to my early lease termination to leasing a new car went seamlessly. Both sales person, Richard Mac and manager Mike Dillon were very helpful. This is the third family care we have leased from these individuals and this dealer. Have recommended to others. Everyone was customer friendly and helpful Great new location and facility.
My V70 had a few problems that needed to be addressed before I took part in my cross country trip. Michael Diagnosed all the problems and got them taken care of in a couple days. Low and behold, I made it! Thanks Mike!
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