Philip did a fine job listening to the reason for my visit and addressing the situation appropriately. Overall the staff at this dealership was very friendly and helpful.
Better for tall people
by Catharine from NJ
November 20, 2018
I love the car except for the seat settings. Being short I accidentally edit those every time I exit the car. Also, the pedals don’t adjust forward, so I had blocks put onto the pedals and left foot rest
Service staff is inconsiderate and unresponsive
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
It has the most features I've ever had.
by Volvo Happy from Sterling, VA
October 21, 2017
Initially we were looking at the Range Rover Discovery and stumbled onto the Volvo XC60. As we compared the two we found the XC60 to have more technical, comfort and safety features. My husband is 6.6' and he says it's a much more comfortable ride for him than the Range Rover as well. We are very happy first time Volvo owners! Remembering a commercial slogan from our youth, " At Volvo we don't offer any rebates. Of course, when you build a good car you don't have to pay someone to buy it!"
Honestly, I love this car so far. We just purchased it from Lovering Volvo in Concord, NH. This is my third Volvo. I love the gas mileage, I love the handling and the comfort inside. We got an amazing deal on this car as it was a left over 2017 - (paid $14,000) under MSRP. I was looking at Honda CRV's (great SUV as well) but I love the feel of the Volvo - Always have! I may have sacrificed room in the rear compared to the CRV, but I know that I will be much happier in the long run, with everyday driving in the V60. My kids are grown so I don't need the extra room but I love the versatility this car will give me.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
by Ken from Hillsborough, NC
December 29, 2017
Over the years I have been blessed to own just about every vehicle you can name, from economy cars to large trucks to elite sports cars. We've also driven Volvos for 30 years and this one is perfect for all my needs - quality, price, reliability, economy, ride, safety, size, appearance, and performance - excellent in every way!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Extremely comfortable, smooth ride.
by DSaxon from Myrtle Beach, SC
November 6, 2018
I am very pleased with the handling of this vehicle, the comfort of the seats, the gas mileage, the design of the vehicle and the included amenities.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Volvo for life!
by KC from Irvine, CA
July 31, 2018
Love this car & can’t wait to see the 2019 model! It has everything I wanted and needed & is completely comfortable, with great style
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