My husband drove volvos for years and sold his last one a few months ago. we purchased a different car and right from the start had problems - it was NOT a volvo and the dealership was NOT helpful and ultimately I suggested we trade for a volvo v60. he said he did not want the hassle. I said I would do it. so I drove to volvo on a saturday afternoon, had the pleasure of working with Ralph D'Angelo and Matt Anderson, and at the end of the day drove the car, the pre-owned nifty volvo v60 home! it could not have been easier, it could not have been more pleasant - everyone at this dealership was fantastic, professional, dedicated to getting us in the right car and making the trade happen that day. no angst, no dickering... good questions and conversation and a fabulous car at the end of the day. I cannot recommend Ralph and his team highly enough. thank you.
It has the most features I've ever had.
by Volvo Happy from Sterling, VA
October 21, 2017
Initially we were looking at the Range Rover Discovery and stumbled onto the Volvo XC60. As we compared the two we found the XC60 to have more technical, comfort and safety features. My husband is 6.6' and he says it's a much more comfortable ride for him than the Range Rover as well. We are very happy first time Volvo owners! Remembering a commercial slogan from our youth, " At Volvo we don't offer any rebates. Of course, when you build a good car you don't have to pay someone to buy it!"
Ralph was accommodating and easy to work with. This was my second car purchase with Ralph. I had a very specific car in mind and he had one for me. I changed my mind on trading in my old car at the last minute and Ralph worked up my new paperwork in minutes.
Better for tall people
by Catharine from NJ
November 20, 2018
I love the car except for the seat settings. Being short I accidentally edit those every time I exit the car. Also, the pedals don’t adjust forward, so I had blocks put onto the pedals and left foot rest
Service staff is inconsiderate and unresponsive
Ralph was great, start to finish! I popped in on a whim one Friday afternoon and he was helpful right from the start, knowledgeable, courteous, and letting me browse at my own pace while standing by to answer all my questions. I stopped by again the following Saturday and he was again helpful right form the start. He went on test drives with me and answered all my questions. I even bonked him on the head with the automatic headrests while trying to work the seat heater, and he handled it like a champ! He mentioned a couple of times that we deserved a luxury experience and I truly feel we got that! The customer service was above expectations. Before I popped in that first Friday afternoon, I was nearly 100% sure I was buying another Lexus RX350. After my experience with Ralph at Portland Volvo, the decision became very clear. I wanted a luxury experience with my luxury vehicle (Volvo XC60) and I'm confident I'll continue to enjoy this kind of customer service. Thank you, Ralph!!!
Found my new pre-owned vehicle at Portland Volvo with ease. Ralph was very patient and allowed me to try a couple of cars before deciding on the one for me, without pressure or hassle. The purchase process was relatively simple (compared to other dealerships I???ve worked with) and I felt I got a good deal. Ralph was unavailable when I went to pick up the car (they were nice enough to keep it for me for an extra day) but Matt was kind enough to review the features with me.
My husband and I had an outstanding experience with Ralph. We went in to replace my 13 year old volvo with a pre owned newer one. Ralph was so patient - showing us numerous vehicles and running back and forth to get sets of keys. He was so knowledgeable and when we finally decided on a car, he set everything up for us. A truly hassle free experience thanks to Ralph.
Extremely comfortable, smooth ride.
by DSaxon from Myrtle Beach, SC
November 6, 2018
I am very pleased with the handling of this vehicle, the comfort of the seats, the gas mileage, the design of the vehicle and the included amenities.
Ralph and Matt were great. Smooth process and no hassles. We may go ahead and buy another car right now from them just because it was so easy.
Volvo for life!
by KC from Irvine, CA
July 31, 2018
Love this car & can’t wait to see the 2019 model! It has everything I wanted and needed & is completely comfortable, with great style
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