My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
It has the most features I've ever had.
by Volvo Happy from Sterling, VA
October 21, 2017
Initially we were looking at the Range Rover Discovery and stumbled onto the Volvo XC60. As we compared the two we found the XC60 to have more technical, comfort and safety features. My husband is 6.6' and he says it's a much more comfortable ride for him than the Range Rover as well. We are very happy first time Volvo owners! Remembering a commercial slogan from our youth, " At Volvo we don't offer any rebates. Of course, when you build a good car you don't have to pay someone to buy it!"
oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
Extremely comfortable, smooth ride.
by DSaxon from Myrtle Beach, SC
November 6, 2018
I am very pleased with the handling of this vehicle, the comfort of the seats, the gas mileage, the design of the vehicle and the included amenities.
Excellent Purchase Experience. Working with Cecil was a breeze and stress free. No hanging price in the whole process, i first email the dealership and Cecil reach out back and helped me identify my needs. From there he was very upfront with a very competitive offer and transparent with all the fees. Justin the sales manager was also very attentive and explained line by line the number of my lease terms. Overall very happy from car selection, traded and purchase. I leased a brand new XC60 T5 R-Design in two days hassle free purchase . It was well worth drive 30 miles from Boston
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Volvo for life!
by KC from Irvine, CA
July 31, 2018
Love this car & can’t wait to see the 2019 model! It has everything I wanted and needed & is completely comfortable, with great style
Incredible customer service and thoroughly enjoy working with them. Wouldn't buy a car anywhere else, I trust them 100%. Extremely knowledgeable staff and always going above and beyond to help people. Must check out this dealership before you shop anywhere else!!
A well thought-out and solid vehicle
by Asiakas from Pelham, MA
May 11, 2018
The comfort is exceptional and the flexibility of the station wagon design is very practical. My wife "loves her Volvo" and I love to drive it too.
I bought a pre-owned one year old XC60 from Brian Mchayle. I stopped in to look at a vehicle that I saw online but Brian suggested the one that I purchased and I am so happy that he did. I was an extremely difficult and indecisive customer but Brian was patient with me the whole time. He never acted like a "salesman" at all but he was persistent (which was what I needed). I ended up picking the vehicle up at the very end of the day and Brian and his team never made me feel bad about them having to stay late for me. I've purchased a lot of luxury vehicles at a lot of dealerships over the years and I have to say that Brian and his team at Steingold are top notch all the way. The car was spotless when I picked it up as well. Very pleasurable experience and I highly recommend that you stop in an see Brian if you are in the market for a Volvo.
Exceptional support from the sales staff (Sandy Stein) and the GM (Barry Goodman). Fully explained every aspect of the cost, car features, lease details, etc. This is our 7th car from 128 Volvo and the team there is the primary reason we return. There are many other vehicles we could choose, but we choose 128 Volvo due to the service and family atmosphere from Barry and Sandy.
Service department was very attentive and handled my concern in a very expedient manner. The service manager was very good about communicating options and the waiting area was very comfortable with nice amenities.
Great Value, Great Car - Love it!
by Deb and Bob from Auburn, NH
March 28, 2018
Honestly, I love this car so far. We just purchased it from Lovering Volvo in Concord, NH. This is my third Volvo. I love the gas mileage, I love the handling and the comfort inside. We got an amazing deal on this car as it was a left over 2017 - (paid $14,000) under MSRP. I was looking at Honda CRV's (great SUV as well) but I love the feel of the Volvo - Always have! I may have sacrificed room in the rear compared to the CRV, but I know that I will be much happier in the long run, with everyday driving in the V60. My kids are grown so I don't need the extra room but I love the versatility this car will give me.
Our sales person, Kyle Petrucci, was exceptional in his knowledge of the new XC90 T8, answered all my many questions in detail and provided follow up info when needed. I also felt he was a partner in the process of finding the right car for me, rather than trying to sell me.
Jason was great! He was really helpful during the sales process and in the delivery of my car. He went over everything with me and then was more than happy to go over a lot of it again after I had the car a few days and had questions.
by Ken from Hillsborough, NC
December 29, 2017
Over the years I have been blessed to own just about every vehicle you can name, from economy cars to large trucks to elite sports cars. We've also driven Volvos for 30 years and this one is perfect for all my needs - quality, price, reliability, economy, ride, safety, size, appearance, and performance - excellent in every way!
Great service, free loaner, 10 percent discount on parts and finished on time by the end of the day. People were very friendly and professional.
I love this car
by Matt S from Windsor, CA
November 1, 2018
I purchased this Volvo because I had driven a similar model on vacation a year and a half ago and fell in love with it then. Although the acceleration speed does always bother my wife, the handling allows us to go on curvy roads and now her car sickness is almost non existent.
Greeted quickly , treated kindly, explained everything and not pushy. Reasonable , timely and efficient ... Julie was terrific at explaining products in the after sale. Bill was so helpful in explaining all my choices
an impressive, well built auttomobile
by Alko from Weston FL
May 11, 2018
there is only one item about the car I questioned, e.g., gas mileage was way below posted..... also, the multi function center dash screen too complicated.
No-pressure test drove; came back and bought that day.
by Fam'o'Four from DealerRater.com
November 10, 2018
We set out to test drive 3 models one Saturday and went to Volvo of Wellesley first. Josh got us in a vehicle quickly and was very friendly and informative about the options, the features, and the pricing. We left to conduct our two other test drives (without feeling any pressure), then came back 2 hours later and bought the Volvo. Great experience, Josh was very straightforward to work with. Would come back again.
Second car is number 1
by Limfamily2010 from Brooklyn, NY
March 30, 2018
Looking for a second car and this one proved to be an awesome vehicle ... we saw it, test drove it and we never looked back - it’s even better than we could imagine, love this car!
Courteous team members, listening to concerns then actually addressing them.I came from another Volvo dealer who dismissed my concern in 1 hr. Boston Volvo was amazing!! I was able to pick up a loaner vehicle the evening before and they addressed my issues correcting an item that was caused by improper work at the NH Volvo dealer No $ Simple amazing team members
Reliable as a Volvo
by PascalFB from San Diego
October 5, 2017
I really like volvo for the safety and the fact that the interior is purified. Not too many gadget, buttons, or other things that disturbed you from driving.
I love this car for the wagon style even if honestly the volume is smaller than some other wagon. However, the T5 270hp with all the features, easy maintenance and very quiet is a pleasure.
For sure, will look for a Polestar as next one
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