Like for many people, visiting a car dealership to shop for a vehicle can be intimidating. But the folks at Bill Gray are thankfully different. From my first visit to my fifth, my experience was outstanding. From the front desk, to the sale associate, to the finance person , everyone was affable and pleasant. In addition, they do not exerted any sales pressure on us. The price negotiation was downright simple. My thanks to Erin and Joe. My family and I would highly recommend this place.
Experience was very pleasant from the time I first walked in to Stillman, to discussing choices with Dave, to placing an order for a 2019, to delivery a few months later. Dave is friendly, accommodating and knowledgeable. I highly recommend him.
Very good customer service from start to finish. Everybody was very accommodating and they make you feel at ease, Ana Marie and Deron were thumbs up. They gave me no pressure s at all. I could sum it all up as a one amazing experience. Highly recommended.
That was a walk-in as my check engine light was on for two days. While they were fixing the issue with my engine light, they also took chance to fix the issue of noise and vibration when braking. During the process, the service rep Dave Zelen came to talk to me many times to update me on the status. He also gave me an estimated time of fixing the squeaky noise on both my driver and passenger seat and how to book a loaner car beforehead. Very happy for the services they performed. Dave also emailed me days after to follow up to make sure everything went well.
Definitely look up Boris or Mabel in sales, or Bob in service. The buying experience is fantastic and continues years later with the service gang. This is an A+ facility that runs on its toes everyday to earn the highest rating. And they do.
I bought a pre-owned one year old XC60 from Brian Mchayle. I stopped in to look at a vehicle that I saw online but Brian suggested the one that I purchased and I am so happy that he did. I was an extremely difficult and indecisive customer but Brian was patient with me the whole time. He never acted like a "salesman" at all but he was persistent (which was what I needed). I ended up picking the vehicle up at the very end of the day and Brian and his team never made me feel bad about them having to stay late for me. I've purchased a lot of luxury vehicles at a lot of dealerships over the years and I have to say that Brian and his team at Steingold are top notch all the way. The car was spotless when I picked it up as well. Very pleasurable experience and I highly recommend that you stop in an see Brian if you are in the market for a Volvo.
Greeted quickly , treated kindly, explained everything and not pushy. Reasonable , timely and efficient ... Julie was terrific at explaining products in the after sale. Bill was so helpful in explaining all my choices
No-pressure test drove; came back and bought that day.
by Fam'o'Four from DealerRater.com
November 6, 2018
We set out to test drive 3 models one Saturday and went to Volvo of Wellesley first. Josh got us in a vehicle quickly and was very friendly and informative about the options, the features, and the pricing. We left to conduct our two other test drives (without feeling any pressure), then came back 2 hours later and bought the Volvo. Great experience, Josh was very straightforward to work with. Would come back again.
Every visit to this dealership we have been greeted with courteous, friendly, and very helpful. No time just standing around waiting to be helped. They are attentive and really worked hard to satisfy our needs and make car buying easy. Much better price offered on the car than any other dealer nearby.
oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
We were shopping for an E Class Mercedes and I found an E400 Coupe at Star Motor Cars and contacted Mr. Antonio Hinajosa. The entire process from start to finish was a great experience. The Mercedes is outstanding. This was the first time I have ever purchased a vehicle sight unseen and without a test drive. The transaction as well as the delivery of the vehicle. I would definitely recommend Antonio and Star Motor Cars for your next auto purchase.
I was completely satisfied with working with Kirk Johnson in buying a 2019 Ford Fusion.. He was able to get the best deal on the trade in on my 2013 Fusion and the the most discounts on my new car.. Kurt was also very helpful in getting the leather interior that I wanted instead of the light putty interior that the car came with. All all Kurt was very friendly and professional in the buying experience I had with Red McCombs West and I wouldn't hesitate to recommend him as a salesman for the dealership. Jim Griffin
I won’t ever go anywhere else for a car. My Volvo saved my life. I love Ken Garff as the only dealership in Utah. I wouldn’t be alive if it wasn’t for them.
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