I have taken my 2006 Range Rover to Howard Orloff dealer on several occasions and received great customer service from Ikram but the mechanics are careless and don't pay attention to detail. My truck was there for almost 2 months, only to receive it back with the engine cover in my trunk. I had to place it back on the engine myself and after taking my truck back in to address some sensors. I asked Ikram to make sure the mechanics mount my engine cover from the previous visit. I received my truck on yesterday afternoon and last night took a look under the hood, only to find the cover had not been mounted. I shouldn't have to go under the hood to verify that work has been done. Careless!
We recently purchased a previously owned certified
by Shawn Stephens from Chicago, Il
July 1, 2018
We recently purchased a previously owned certified Jaguar XF from Howard Orloff Imports. Long story short, we were very satisfied. Our salesperson, Shawn Stephens, went out of his way to make us feel welcome and appreciated. He came in on his day off to work with us, as this was the only day we could make it to the dealership. Shawn took the necessary time to make sure we understood all aspects of the car. When we are in the market for our next vehicle, we will go to Shawn first. The deal we eventually agreed to was fair to both parties. All around, a very good experience. Ron and Cathy Kostyo
Shopping for Volvo XC60 T6 R...At Fields Volvo, the experience was exceptional. Brand knowledge. Product performance details well versed. Questions answered to the fullest, not to mention a series of excellent test drives. In summation - an all- around great Volvo team to work with, starting with our representative - Jorgan Johnsson. A true Swede. And a great guy who helped us find just the exact Volvo we were looking for.
We just purchased our fifth Volvo - all of them from Fields. We obviously love the cars, but we are really fortunate that we live close to Fields. It has always been a great pleasure to deal with them. They really go above and beyond and we are unabashed fans!
My sales consultant, Janine Turner was awesome! She was so easy to work with! So happy with my first purchase at Subaru! Highly recommend buying a car from them!
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