Simply the best, friendly, professional, knowledgeable, my local dealer in Haverhill, will not service my Volvo, and it's so worth the drive to Exeter Volvo to avoid them, look no further, this dealer in number one , a pleasure to deal with !!!
Richard Johnson greeted us when my husband and I walked into Lovering Volvo. He was perceptive and clearly understood our interests. From the test drive through the negotiations, Richard was helpful, professional, kind and respectful! We were impressed with the dealership and availability of the cars that interested us. This was a good choice for us!
Lovering got so many great reviews that we stopped there first on our quest for a new Volvo. What a great decision that was for our family. Although the dealership was fairly busy (it was late afternoon), we were greeted warmly by James Malone, took a car for a test drive (alone - felt good to be able to converse freely with my spouse without having a rep in the car with you), and ultimately purchased the best car ever! James even entertained the kids free of charge while we finished up the paperwork with the nicest Finance person I've ever dealt with.
Upon picking up a clean, shiny new car at the time we chose, Tom Coutu was professional, knew the vehicle well, helped with the complete setup of the car (including all the amazing techie features), and we were able to drive it home with all my preferences set and ready to go.
This dealership should be everyone's first stop if they are in the market for a Volvo.
Jesse was my salesperson and he was great! He made follow up contact but wasn't abnoxious. He was polite and patient.
And when the noise from the construction got a little much he found a more comfortable place for me to wait.
Jesse purchased my lunch and also went and picked it up!!
The sales managers were not as accommodating as Jesse so I highly recommend using him!
oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
Exceptional support from the sales staff (Sandy Stein) and the GM (Barry Goodman). Fully explained every aspect of the cost, car features, lease details, etc. This is our 7th car from 128 Volvo and the team there is the primary reason we return. There are many other vehicles we could choose, but we choose 128 Volvo due to the service and family atmosphere from Barry and Sandy.
Service department was very attentive and handled my concern in a very expedient manner. The service manager was very good about communicating options and the waiting area was very comfortable with nice amenities.
Just purchased an XC60 from Jaffarian Volvo and couldn???t be happier with the sales experience. I was never rushed or pressured to buy and the sales representative, Narek, did an outstanding job answering my questions and fitting me with a vehicle that met both my needs and financial restrictions. I would definitely purchase another Volvo from Jaffarian.
James Malone is an outstanding Salesman who easily anticipated my needs and assisted me in identifying the ideal XC90 for me. In a very short time and without undue pressure, he made the XC90 car purchasing experience the best I have ever had. I purchased the vehicle about a month ago and I am enjoying it immensely! As a previous and very satisfied owner of a 2013 XC70, I am extremely happy with the technological and ecological advances resulting in ZERO buyer's remorse. I am loyal customer to Lovering Volvo in Nashua, NH because the dealership has the best service department which is why I decided to purchase my 2nd Volvo at Lovering.
Jaffarian really has a great salesmen, who is really more than that. Narek is very helpful in several ways. 1. Texts, which helps. 2. Finds a way to get you a good price that works for you while matching a car that fits you. 3. Being on the customers side. For example, Narek talked me out of a car that was more expensive that didn't have the bells and whistles that the car he eventually did talk me into had, and the car he talked me into was actually less expensive than my original pick. 4. Communication. Narek texted me a few times to let me know what was going on after I had purchased the car.
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