Bought a preowned car from Herb Chambers Volvo and could not be happier . The whole process was so streamlined and hassle free it took no time at all . Every employee along the way was fabulous and so willing to help .They really treated me like I was part of the team or family . My car was perfect and absolutely what I was looking for . I highly recommend going here if your in the market for any car !
I had by far the best experience ever in purchasing a car at Herb Chambers Volvo of Norwood. From start to finish my Sales Consultant Vadim Khazhinsky took care of EVERYTHING flawlessly. Vadim???s attention to detail and his follow up on every aspect of the transaction was terrific. I would highly recommend this Dealership and Vadim in buying your next vehicle.
Kind and fun service is what Vadim delivers. A very highly intelligent man that finds exactly what is right for a buyer. And a big plus that he has such wealth of wisdom in his expertise of the cars he sells. Volvo is so lucky to have this caliber of a man. And I was even luckier to have him as my Volvo representative. Kindness is very important to me and he went above and beyond. I will send everyone I know that needs a new it used car because it was fun. Great job Vadim!!!
Shopping for a used car, wanted a recent Volvo S60
by Al Rizzo from Canton, MA
November 2, 2018
Best car buying experience I have ever had. Every person I met was professional, and knowledgeable. Vadim was especially knowledgeable about the vehicle in every way. From Alexandra the Internet manager, Eric Miller Sales manager, Mara Russell Business Manager to especially Vadim Product Specialist thank you for making this purchase so easy.
We deal with Josh Carvalho, the service manager and Bryan Wells, the service adviser. They both go out of their way to work with us in getting our fleet of Volvos in for service in a timely fashion when issues crop up.
I bought a pre-owned one year old XC60 from Brian Mchayle. I stopped in to look at a vehicle that I saw online but Brian suggested the one that I purchased and I am so happy that he did. I was an extremely difficult and indecisive customer but Brian was patient with me the whole time. He never acted like a "salesman" at all but he was persistent (which was what I needed). I ended up picking the vehicle up at the very end of the day and Brian and his team never made me feel bad about them having to stay late for me. I've purchased a lot of luxury vehicles at a lot of dealerships over the years and I have to say that Brian and his team at Steingold are top notch all the way. The car was spotless when I picked it up as well. Very pleasurable experience and I highly recommend that you stop in an see Brian if you are in the market for a Volvo.
Everyone was very patient and extremely nice to deal with. I didn't feel rushed and everyone made sure I understood about the vehicle before I left. They all took care of me to the max. Very happy doing business with Steingold Volvo.
oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
They aim to please and are very attentive to needs.
by Educator from DealerRater.com
September 18, 2018
I had a very positive experience with Mr. Khazhinsky who was very helpful in helping me find the right used Volvo for my family???s needs. The business manager at Herb Chambers Norwood also was very helpful in explaining the sales process. I have used this dealer for service and find them excellent. Thank you!
Exceptional support from the sales staff (Sandy Stein) and the GM (Barry Goodman). Fully explained every aspect of the cost, car features, lease details, etc. This is our 7th car from 128 Volvo and the team there is the primary reason we return. There are many other vehicles we could choose, but we choose 128 Volvo due to the service and family atmosphere from Barry and Sandy.
From the moment we walked In and told Helen the car we would like, she went right to work!! Fastest and best sales service I???ve ever had. The day I came to get the car within 2 minutes she was to work taking my old plates off to put on the new car, while I was in with the financial person(who was also awesome!) Multitasking at its best!!
So I have bought many vehicles over the years, over 30 to be exact. I love vehicles and have since I was a kid. So I have dealt with many dealerships and many sales consultants. Some very good and some very bad. Usually you only hear things if it???s bad, at least that what it seems like our society does. I wanted to share my experience that I had with everyone regarding my visit to Herb Chambers Volvo. And my Sales Consultant Patty. Let's get one thing straight I plan months ahead before I ever buy a vehicle. I usually buy used and know exactly where the market is and what I can find. I go look at my top 4 vehicles and once I have seen them I make my decision. However, this time was very different experience from other times. I came into the dealership to see a 2015 Jeep Grand Cherokee that had a very good price on it. I met with Patty Young who is by far one of the best Sales Consultants I???ve ever dealt with. She was respectful, knowledgeable, and knows how to deal with customers. She tells you the truth with no sugar coating which is a rare talent. I explained to her I was trying to get out of a lease early on a car I would be racking up crazy miles. Not only did I get a great price on the jeep. They bought out my lease and gave me a deal I couldn???t pass up. I was so impressed I bought the car on the spot! I???m going to be picking up the Jeep in a couple days and I???m very excited. A giant thank you to Patty and her Managers! -Greg Kennedy
Excellent Purchase Experience. Working with Cecil was a breeze and stress free. No hanging price in the whole process, i first email the dealership and Cecil reach out back and helped me identify my needs. From there he was very upfront with a very competitive offer and transparent with all the fees. Justin the sales manager was also very attentive and explained line by line the number of my lease terms. Overall very happy from car selection, traded and purchase. I leased a brand new XC60 T5 R-Design in two days hassle free purchase . It was well worth drive 30 miles from Boston
Greeted quickly , treated kindly, explained everything and not pushy. Reasonable , timely and efficient ... Julie was terrific at explaining products in the after sale. Bill was so helpful in explaining all my choices
Service department was very attentive and handled my concern in a very expedient manner. The service manager was very good about communicating options and the waiting area was very comfortable with nice amenities.
My wife I decided to buy a pre owned car two weeks ago at vovlvo cars norwood.The best part of purchasing the car was the professionalism of Mr Howard Meyerson. he made sure to guide us through the whole process whith care and respect :He answered all our questions promptly and honestly. we would absolutely recommend Mr Meyerson to all our friends and family as he is a wonderful salesman to work with Luis Munoz and wife
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