Hans and Jeremy were amazing to work with and very flexible. They let me take the truck to get looked over by my mechanic, clearly secure in the truck they were putting on the lot. I would recommend them highly. Looking for a great truck look here first.
The young ladies at the service desk are exceptional. You're always greeted with a smile and they are always working to accommodate our schedule when we call in for service or scheduled maintenance. The dealership is the best at customer service, far better than other car dealerships that we've dealt with from other car manufactures.
We were in the market for a 2017 V60 CC Platinum and found an interesting on at Lehman Volvo in York. I mailed them and got an answer very quickly about a deal with the car and our trade-in, of course subject of them seeing it and me seeing the CC. The numbers looked good, so I drove up, tested the CC, liked it and after some renegotiating bought it.
This is our Volvo #10 and this was the best experience I had at a dealer, anywhere. Everyone I dealt with - Jim Wilson, Jim Slatt, Bob from sales, Jason from service and Darryl from parts was very knowledgable, friendly, courteous and professional.
I ordered a few accessories and wanted one adjustment done on the car - everything was put on/done when I picked it up. And not to forget - I got some chocolate saying "Thank You LehmanVolvo", which I was told was made locally.
So I can highly recommend LehmanVolvo and will be up there if I need service or anything else done on the car, despite the almost 100 mile drive.
Thanks to everyone there.
The sales associate was able to confirm over the phone that they had the vehicle I was looking for and was ready to help with my purchase first thing the following morning. All of the staff were friendly and made the purchasing process very easy. Very happy with my experience.
Our sales representative, Don Wardwell,made our test drive and purchase of the vehicle very enjoyable. He was extremely knowledgeable about the vehicle and explained all the features. Don also focused on the safety elements of the vehicle. He was very professional and courteous. At delivery the vehicle was well prepared and Don again patiently helped set up the vehicle for us and once again go through the vehicles features.
The service manager who is customer friendly does a really good job of getting the car in on a timely manner, keeps us updated on its progress, and it runs better and looks better when its ready. And we have recommended them to friends.
This was our third vehicle purchased from Bob Baker in the last twelve years. Bob provides clear, honest and comprehensive explanations that make the transaction comfortable and enjoyable. He is extremely well organized, thorough and always quickly responds to emails or calls.
Jason and the service staff follow the purchase with extremely accommodating and reliable service. Jason does everything possible to meet your schedule and needs; the work is always done right the first time.
All in all, good people to deal with. They were pleasant and professional.
they were on time for car delivery and very helpful in familiarizing me with the cars features.
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