I just finalized the purchase of a used 2016 BMW 535i and the transaction when very smoothly. Mariette was wonderful to work with and very easy going. My father and I stopped in to test drive the car and afterwards she offered to have me take the car for the rest of the afternoon to get a better feel for it as well as for a separate pre-purchase inspection. They were very fair during negotiations. She went the extra mile by removing a coffee stain on the seatbelt I had noticed, with a household cleaner she brought from home. I really liked how she made the transaction painless and not stressful at all. I would highly recommend working with her!
Excellent experience! Salesperson, Mariette was knowledgable, attentive to details, and professional. The vehicle I was interested in had already been sold, however they has a similar car which was perfect and had more options than I had asked for - I???m thrilled with my selection!
I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!
We have been customers of David McDavid Lincoln for many years utilizing the service department. The service department is excellent and the sales experience was nothing less they made the whole Experience of buying a car painless and enjoyable. I???ll be a customer for life.
I recently purchased a used Honda odyssey from Grubbs Infiniti in Grapevine. My sales associate, Zee, was very knowledgeable and helpful. The process went very smoothly and I would recommend this dealership. Thanks again!
I went into the dealership just to see if I wanted to get a new truck. About an hour later I was driving away in my new GMC Sierra. That was the best buying experience I have ever had at a dealership. Ozzie the GM was awesome and you could tell he appreciated me for coming in. Seth was my salesman and he was just as awesome. I have bought many (too many) vehicles in my day and Freeman was by far the best. Bill in finance was great also. No pressure to buy this, add on that, or anything. Just great folks selling great trucks. I HIGHLY recommend Freeman GMC in Grapevine!
A fast painless buying experience and exactly the right car.
by satisfied customer from DealerRater.com
November 6, 2018
I had done some research on the Volvo CPO website looking for a low mileage example of an S60 for my mother. Park Place had such a car with one of her preferred paint color and interior combinations. We first looked at the car and spoke to Brian on Thursday, Oct 25 which was a rainy day. I told Brian I would be back the next day to test drive it and that is what we did. We visited the separate service facility, where Brian introduced me to a manager who answered my questions about what service had been done to the car. ( I received the complete report with the car). After the test drive Brian asked me what I thought and I made an offer for what my research indicated was a fair market value. Through out the entire process sales Brian was a complete professional and I am very satisfied with both the car and the dealership. You don't have to put up with bozos to buy a car, and you are not going to pay more at Park Place than elsewhere. Be happy, I am!
What a great experience I had looking at one of their cars. There was no pressure to buy-buy-buy, and the salesperson’s knowledge of the car that I was interested in AND all of their other cars was quite impressive. I’m on the fence about making my next purchase, since my current car is much loved by me; but when I do make a purchase, I hope to deal with Delta Autogroup.
Ray Jimenez and his Park Place Volvo Service team continue to deliver world class service each and every time. Ray's experience of 20 years at Park Place is definitely evident in every aspect. I have been bringing all of my Volvo's to him for more than 5 years and they have not skipped a beat yet. Park Place gets the job done right the first time or if there are any issue(s) rest assured that it will be handled with great attention and resolved in a timely manner. Our family is truly a Park Place fan for life!!!
We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.
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