I purchased a used vehicle with an as-is condition status. The service engine light came on three days after purchase. I contacted the dealership and they made a good will one-time exception and fixed the problem. First class!
This was our first time with McDonald and it was our salesperson who we'd like to rave about. McDonald clearly cares about who they employ -- this says much about the dealership. Sam Guardea was courteous, respectful -- not in the least pushy -- informative and took the extra step to help us in the buying process. He went above and beyond to assist in our purchase AND, it was a pre-owned vehicle we purchased.....not a NEW one, which, one might think, would garner extra customer attention. We got this from Sam --- regardless of our budget. An appointment with him will make the experience a positive one.
Sam Gardea and his manager Bill (Sales) were exceptional. Comfortable, honest, efficient, and pleasant buying experience. I would highly recommend dealing with them at McDonald Volvo to buy your next Volvo vehicle.
The service department was sketchy at best here for a long time. I do have to state my last visit was much better. I arrived for my scheduled appointment and was horrified at the line of cars as historically they were very slow in getting to and returning my vehicle in a timely manner. This visit it was done early. They also did almost all of what I asked which is much better than usual. Historically they would tell me they rotated and adjusted tire pressure when in fact they did not check tire pressure. When I questioned why the gauges said it was off they said it was the gauge. I double checked when I got home and sure enough they hadn't done the work. This time they didn't replace a break light I had asked to have done but did get all the other items done and done well. Big step in the right direction! Thanks to whoever is now running service as the changes for the better are definitely noticeable!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.