I have purchase four cars from Craig Wilson and Gene Pankey. For an excellent and no pressure sales environment, go see Craig Wilson, he will take good care of you. He has ALWAYS taken good care of us!
Sales team is awesome.. service & repairs is awful
by NIKHIL DIXIT from WOODINVILLE
November 9, 2018
Oh the service shop really needs to improve. I bought a new xc90 2018 from sandberg volvo; it was a loaner and interiors were smelling bad. Sales guys promised that car will be detailed and there would not be any trace of foul smell. I took the delivery on 10/10/2018 and that foul smell was replaced by another smell that kept giving me migrane. I went back to sandberg and they worked on that odor to replace it with another bad odor that didnt give me migrane but my wife wouldnt sit in the car or take it out with her friends feeling ashamed of that odor. It has been almost a month now and sandberg has still not resolved it. I love the car but find volvo service totally unacceptable. would not recommend others. Such a fine car but poor volvo service is doing a favor to its competition.
I received excellent service today from Winston Felix, who was recommended to me by a friend who also got excellent service. I got a good deal on a newer model with low mileage. Satisfied customer. I recommend Winston and Sandberg. We worked together since July with multiple visits to find what I needed. NO pressure, felt comfortable. Patience has paid off.
Wanted to get something smaller, kids out of house
by Lisa Bertini from Fox Island
December 4, 2018
Saw the television commercials for the new XC60. My husband and I stopped into the Fife dealership when we were in the area. The test drive sold us instantly. We already knew we loved Volvos and the service has always been great (Bob is 5 star). Now we have a salesperson to match (Joe Stoberger). The XC60 is mine, but the husband is jealous. He may get the new XC40 next year!
I had a great experience recently at Volvo Cars Tacoma working with Jose who made the purchase of my new XC60 a breeze! I was very impressed with how he listened to my requests and made sure I was a satisfied customer. A very sincere. young professional salesperson! Kutos and thank you Jose!
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