oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
Greeted quickly , treated kindly, explained everything and not pushy. Reasonable , timely and efficient ... Julie was terrific at explaining products in the after sale. Bill was so helpful in explaining all my choices
We recently bought from Village Subaru and the experience was flawless. Erik Holm was delightful to work with. He had the most competitive price among 8 dealerships we reached out to. Eric found the car matching our specs within a day and threw in for free a few accessories that came with the car that we hadn’t asked for. All the negotiations were over email and on the pickup day Erik had all the paperwork ready and we were able to leave with our purchase in less than an hour. We highly recommend Erik and Village Subaru if you are in the market for a car.
No-pressure test drove; came back and bought that day.
by Fam'o'Four from DealerRater.com
November 6, 2018
We set out to test drive 3 models one Saturday and went to Volvo of Wellesley first. Josh got us in a vehicle quickly and was very friendly and informative about the options, the features, and the pricing. We left to conduct our two other test drives (without feeling any pressure), then came back 2 hours later and bought the Volvo. Great experience, Josh was very straightforward to work with. Would come back again.
Every visit to this dealership we have been greeted with courteous, friendly, and very helpful. No time just standing around waiting to be helped. They are attentive and really worked hard to satisfy our needs and make car buying easy. Much better price offered on the car than any other dealer nearby.
So excited about my purchase because of working with Josh
by Handeller1010 from DealerRater.com
November 4, 2018
Josh was wonderful to work with in many ways. He was patient, kind, honest, and seemed excited about making me a happy buyer. He wasn???t too pushy where it turned me off from the purchase (that is very important to me). He let me make my own decision at my own time which is rare when shopping for cars. Josh answered all of my questions and I would recommend anyone to work with josh!
Bought a preowned car from Herb Chambers Volvo and could not be happier . The whole process was so streamlined and hassle free it took no time at all . Every employee along the way was fabulous and so willing to help .They really treated me like I was part of the team or family . My car was perfect and absolutely what I was looking for . I highly recommend going here if your in the market for any car !
I had by far the best experience ever in purchasing a car at Herb Chambers Volvo of Norwood. From start to finish my Sales Consultant Vadim Khazhinsky took care of EVERYTHING flawlessly. Vadim???s attention to detail and his follow up on every aspect of the transaction was terrific. I would highly recommend this Dealership and Vadim in buying your next vehicle.
Kind and fun service is what Vadim delivers. A very highly intelligent man that finds exactly what is right for a buyer. And a big plus that he has such wealth of wisdom in his expertise of the cars he sells. Volvo is so lucky to have this caliber of a man. And I was even luckier to have him as my Volvo representative. Kindness is very important to me and he went above and beyond. I will send everyone I know that needs a new it used car because it was fun. Great job Vadim!!!
Shopping for a used car, wanted a recent Volvo S60
by Al Rizzo from Canton, MA
November 5, 2018
Best car buying experience I have ever had. Every person I met was professional, and knowledgeable. Vadim was especially knowledgeable about the vehicle in every way. From Alexandra the Internet manager, Eric Miller Sales manager, Mara Russell Business Manager to especially Vadim Product Specialist thank you for making this purchase so easy.
They aim to please and are very attentive to needs.
by Educator from DealerRater.com
September 2, 2018
I had a very positive experience with Mr. Khazhinsky who was very helpful in helping me find the right used Volvo for my family???s needs. The business manager at Herb Chambers Norwood also was very helpful in explaining the sales process. I have used this dealer for service and find them excellent. Thank you!
Excellent Purchase Experience. Working with Cecil was a breeze and stress free. No hanging price in the whole process, i first email the dealership and Cecil reach out back and helped me identify my needs. From there he was very upfront with a very competitive offer and transparent with all the fees. Justin the sales manager was also very attentive and explained line by line the number of my lease terms. Overall very happy from car selection, traded and purchase. I leased a brand new XC60 T5 R-Design in two days hassle free purchase . It was well worth drive 30 miles from Boston
This was my first service experience. The professionalism of all staff and the appropriate frequency of updates, made this the experience I’ve had with any dealership. I must note that Prime Volvo is not my closest dealership, yet this experience and my buying experience has made them my dealer of choice. I would specially like to thank Lary in the service department for his ability to connect with a customer and know exactly what to say and when to say it.
Used the TrueCar app. Found vehicle at Prime. They were super helpful and responsive in setting an appointment. Test drove car and bought the exact car we had picked. No sales pitch. No bait and switch. No conversation to get us to switch to another vehicle. The experience could not have been simpler.
We wanted to look at the XC60 and were treated very, very well by everyone at the dealership, from the manager to our sales rep to the leasing agent to the other person who walked us through all the many features of this outstanding vehicle. Great treatment and great customer service.
Richard Johnson greeted us when my husband and I walked into Lovering Volvo. He was perceptive and clearly understood our interests. From the test drive through the negotiations, Richard was helpful, professional, kind and respectful! We were impressed with the dealership and availability of the cars that interested us. This was a good choice for us!
Service Advisor Michelle was very helpful and extremely knowledgeable regarding Volvo products. Car was returned running better than when I left it. Kudos to Michelle @ Prime Hingham!!!
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