Bought a preowned car from Herb Chambers Volvo and could not be happier . The whole process was so streamlined and hassle free it took no time at all . Every employee along the way was fabulous and so willing to help .They really treated me like I was part of the team or family . My car was perfect and absolutely what I was looking for . I highly recommend going here if your in the market for any car !
Greeted quickly , treated kindly, explained everything and not pushy. Reasonable , timely and efficient ... Julie was terrific at explaining products in the after sale. Bill was so helpful in explaining all my choices
No-pressure test drove; came back and bought that day.
by Fam'o'Four from DealerRater.com
November 10, 2018
We set out to test drive 3 models one Saturday and went to Volvo of Wellesley first. Josh got us in a vehicle quickly and was very friendly and informative about the options, the features, and the pricing. We left to conduct our two other test drives (without feeling any pressure), then came back 2 hours later and bought the Volvo. Great experience, Josh was very straightforward to work with. Would come back again.
Every visit to this dealership we have been greeted with courteous, friendly, and very helpful. No time just standing around waiting to be helped. They are attentive and really worked hard to satisfy our needs and make car buying easy. Much better price offered on the car than any other dealer nearby.
So excited about my purchase because of working with Josh
by Handeller1010 from DealerRater.com
November 8, 2018
Josh was wonderful to work with in many ways. He was patient, kind, honest, and seemed excited about making me a happy buyer. He wasn???t too pushy where it turned me off from the purchase (that is very important to me). He let me make my own decision at my own time which is rare when shopping for cars. Josh answered all of my questions and I would recommend anyone to work with josh!
We had an excellent experience with John. He was incredibly kind an accommodating throughout the buying experience. We came in with a list of cars in stock that we were interested in exploring. John walked us around the lot to each car so that we could get a sense of the right mix of price and features that met our needs. He also graciously invited our dog into the show room while discussing the details of the car! Overall a great experience and we would highly recommend work with John for anyone considering a car from Wellesley Volvo.
Excellent Purchase Experience. Working with Cecil was a breeze and stress free. No hanging price in the whole process, i first email the dealership and Cecil reach out back and helped me identify my needs. From there he was very upfront with a very competitive offer and transparent with all the fees. Justin the sales manager was also very attentive and explained line by line the number of my lease terms. Overall very happy from car selection, traded and purchase. I leased a brand new XC60 T5 R-Design in two days hassle free purchase . It was well worth drive 30 miles from Boston
This was my first service experience. The professionalism of all staff and the appropriate frequency of updates, made this the experience I’ve had with any dealership. I must note that Prime Volvo is not my closest dealership, yet this experience and my buying experience has made them my dealer of choice. I would specially like to thank Lary in the service department for his ability to connect with a customer and know exactly what to say and when to say it.
oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
We deal with Josh Carvalho, the service manager and Bryan Wells, the service adviser. They both go out of their way to work with us in getting our fleet of Volvos in for service in a timely fashion when issues crop up.
I just took delivery of a 2019 XC90 and from start to finish it was an exceptionally pleasant - and easy - transaction. My Client Advisor Ken Scalia was both knowledgeable and patient as we worked together to find exactly the right vehicle to meet my family's needs. The available inventory was impressive, the prices and trade-in offer were extremely competitive and the entire team worked hard to make the deal work for us. Kevin Misanko and Mark Leone made closing the deal a breeze and Ken Scalia provided exceptional support throughout the transaction, including during the final delivery process. I highly recommend Volvo Cars Plymouth, Ken Scalia and the entire team - a fantastic experience!
I thought the service I was provided was outstanding. From the moment I was greeted on my first visit to the final pick up of the car everyone was professional, friendly and helpful. All my questions were answered promptly and honestly. I am pleased I purchased my car at this dealership.
The "follow thru" is #1 for all business transactions I'm involved with. Ian went above and beyond. I have already spread the news of your Excellent facility. I will continue to recommend Premier Volvo of Plymouth to my clients, friends etc.
The whole nice experience with Volvo Cars Plymouth started with a phone call handled very professionally which lead me to go check out the car about 50 miles away - I am in Somerville-MA The price negotiation for my Trade-in and Purchase was straightforward and very pleasant....All members of their team were very courteous during the whole process........I even had a nice cup of coffee and watched some TV....The dealership is new and is very clean!.... My sales guy (Phillip Besse) was very helpful with details about my transaction....I definitely recommend checking Volvo Cars Plymouth for your next car buying....You will be glad as well..... Thanks to Esther, Phillip, Kevin, Mark and Jarrod!
I dreaded getting a new car as my experiences with dealers have been less than stellar in the past-hard sell, dance over price... nothing I looked forward to doing again and as a professional I have little time to devote to the process-I wanted a dealer that was efficient, focused on my needs vs. the sale and didn't try to oversell me...Phil from the first contact was professional and easy to deal with-understood what I was looking for and made the entire process so easy...this is the way car buying should be...Mark made the financing process as easy as can be....If you are looking for Volvo go to Plymouth!
I love this new dealership! State of the art and immaculate. This Plymouth, MA location is super convenient for me. I???ve owned only Volvos for over thirty years and until now, have always had to travel for service. The staff here is very kind and helpful, and knowledgeable. I???m telling all my Volvo Owner friends to check out this dealership for themselves! I look forward to returning in the future.
i bought my audi a6 from ian and let me just say he???s the most selfless person. not only did he go over everything in the vehicle with me. but paid attention to my one and half year old who was being a grump in the car and was a busy body at the dealership. it showed me he actually cared about customers. ian???s texted me multiple times asking me how i liked my vehicle. ian???s a great salesman and a great person. it shows in his work. thank you so much man. my family and myself couldn???t thank you enough and couldn???t be happier.
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