My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
I have taken my 2006 Range Rover to Howard Orloff dealer on several occasions and received great customer service from Ikram but the mechanics are careless and don't pay attention to detail. My truck was there for almost 2 months, only to receive it back with the engine cover in my trunk. I had to place it back on the engine myself and after taking my truck back in to address some sensors. I asked Ikram to make sure the mechanics mount my engine cover from the previous visit. I received my truck on yesterday afternoon and last night took a look under the hood, only to find the cover had not been mounted. I shouldn't have to go under the hood to verify that work has been done. Careless!
Born and raised in the great Chicagoland area but haven???t lived there since 1985. Motor Werks has always been a leader in the luxury car market there for as long as I remember. When I found the vehicle online I was searching for at Motor Werks in Barrington I was put in contact with Sales Specialist Mark Smith. Was I concerned about purchasing a vehicle site unseen? Not at all! Working through the process with Mark Smith was seamless and transparent. From Mark to Rashard in Finance I was treated with honesty, respect and like family. I flew in to O???Hara Airport and took the Metra train to Barrington station where I was met with a Motor Works representative. The vehicle was just as stated, immaculately prepped with a full tank. Took it for a test ride and was very happy. Paperwork was a breeze, took delivery and was on the road and home to Minneapolis for dinner that evening. Mark Smith followed up with a phone call the following day to insure my trip went well. He again contacted me a month later to make sure I was satisfied and if there was anything else he could he???ll with. I highly recommend Motor Werks in Barrington, IL. And of course, ask for Mark Smith.
We had a leased Honda Civic that was due to expire 12/18. We went into Motorwerks in Barrington to see what our options were, We worked with Bill Goggin and he walked us through what we could do. He patiently listened to what we wanted, and spent the time getting financial figures together. We finally decided to purchase a 2018 Honda CR-V LX. We would definitely recommend Bill and Motorwerks to friends and family
Shopping for Volvo XC60 T6 R...At Fields Volvo, the experience was exceptional. Brand knowledge. Product performance details well versed. Questions answered to the fullest, not to mention a series of excellent test drives. In summation - an all- around great Volvo team to work with, starting with our representative - Jorgan Johnsson. A true Swede. And a great guy who helped us find just the exact Volvo we were looking for.
After a frustrating year with a first year new model, it was time to say goodbye to what was supposed to be a dream car. The dilemma: give Volvo another chance or try a different make? Two words: Jim Grumman. He, and his service team is THE reason for my recent (and third) XC90 purchase. I couldn't be happier with the new vehicle and the security of knowing Jim and his team will take fabulous care of the new ride... if needed.
The entire Patrick staff is professional, friendly & welcoming! My salesperson Ashvin is very knowledgeable & engaging! The Patrick staff will do everything in their power to ensure you are a satisfied & happy customer! If you are looking to purchase or lease a new vehicle Patrick is the dealership to do business with!
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