Stopped in with an invite for a trade-in of my ATS. Paul Dowman was very pleasant and informative. We couldn't come to an agreement on the trade-in value of my ATS as it had been in an accident involving the air bags. While in great condition in my opinion, the air bag incident was a deal breaker. Everyone tried, but I decided to keep the car, as it's running fine. Will head back to Dimmitt when ready for my next Caddy.
LaVance did a great job going through all of the controls and features during the test drive. He took the time to answer any questions along the way and make sure that I really felt comfortable and/or understood how to work everything. The team made it know that they were available if I needed anything, but were not pushy. The entire process made me feel comfortable and appreciated.
This was a great experience! The salesman was helpful and patient. The buying process was quick and professional. I would and plan on buying from them again.
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