If you have any Volvo do you need to get in service Rob Kress in the service department at Volvo of Palm Springs is absolutely amazing. Their service center is very prompt with their word very courteous with everything that they you do get handed my car has always come back looking like it is just been detailed. They always have a standby car ready so that I can go around and get any shopping that I need to get done done. They make sure I understand all the work that has been completed and make sure that there's nothing else that I need. They follow up with not only and email but also a phone call to make sure that the car is running good and it's the service that was completed is correct. I have truly been burnt by other Volvo dealers and had convinced myself that this was the last Volvo that I was going to buy. But, because of the exceptional service that I received by Rob and Palm Springs Volvo I will make sure that I go back to them for all my service and my next vehicle purchase.
Rob in the service department is truly great. I started coming to this dealership when I moved to southern California and can honestly say that I have never had such a great experience taking my vehicle in for service or warranty work. Rob is friendly and it definitely does not feel like forced customer service. I look forward to bringing my vehicle in to the dealership because of Rob!
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