The entire staff at Star Volvo is extremely friendly, efficient and professional. I trust Jordan Vento and Dave Werder for dependable information and service, and they always exceed my expectations. Bob Sullivan, has put together an incredible staff. I'm a loyal Volvo customer because of the attention I have received from all of them. I travel from State College to deal with Star.
In this age of poor customer service almost everywhere, I would like to give a special Thanks to Jordan Vento and Jessica Petrosky in the service department for their professionalism and stellar customer service in addressing the specific problem areas with scheduling and documentation needed to correcting the needed service. Job Well Done.
Seamless repair, worked well with my insurance company, kept me informed of the status of my car, kept my rental agency current so that I was not without transportation and returned the car detailed and in excellent condition after the accident.
Like for many people, visiting a car dealership to shop for a vehicle can be intimidating. But the folks at Bill Gray are thankfully different. From my first visit to my fifth, my experience was outstanding. From the front desk, to the sale associate, to the finance person , everyone was affable and pleasant. In addition, they do not exerted any sales pressure on us. The price negotiation was downright simple. My thanks to Erin and Joe. My family and I would highly recommend this place.
I recently purchased from Bill Gray and was very pleased with my deal. If you are shopping for a new Volvo I would recommend them. I didn't feel pressured and I love my new car. I have always wanted a new Volvo and the folks at Bill Gray made it happen. Thanks Bill Gray Volvo!
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