While a purchase was not made, The sales person we met with was a pleasant change from other dealership sales associates we have encountered. There was absolutely no pressure or pushiness to buy a vehicle. He listened to us, was attentive and very knowledgeable. If they find the right vehicle for us, we will most certainly purchase from McLaughlin Motors.
I expected a higher standard from a Cadillac dealership...
by Drlobacz from DealerRater.com
November 0, 2018
I recently found a beautiful ctsv Cadillac here. I live in southern Indiana, so I had to fly up and get it. On the test drive I noticed a knocking sound from one of the tires. The salesman, kris, informed me it had new brakes, and that was probably the source of the knocking. He assured me it passed the shops checklist to sell, and that it had new brakes and tires. He tried to sell me on the fact it was a brake getting ???broken in??? I explained to him that I had a 6 hour drive home and that I would have it checked out when I arrived home, when it was checked I found that it was a couple hundred dollars worth of repair. Not a huge expense, but aggravating that it was an issue that passed their inspection and now the salesman/dealership won???t claim the issue was there when he sold me the car. I expect a Cadillac dealer to be held to a higher standard... If they respond to this review, and the situation changes, I will let you all know.
I just turned in my 2016 Forester and drove a 2019 home. I like it even better. Kim was good to me as she has been throughout my last three years lease. I have had no dissatisfaction with service and believe my return as a customer demonstrates my level of comfort
We just bought 2 new Subarus, after having ones previously. We were always very pleased with the service on our old ones, and couldn't be happier with the salesperson for our new ones (John Martinez) who was absolutely no pressure -- just told us that he'd try to come up with a deal that we could afford (which he did)!
I love this place. I traveled 175 miles to pick up a brand new Subaru WRX STI and this dealership had what I wanted. The staff are so great and it???s a smooth running place, I was barely in there for an hour making my car purchase before I was back on the road home. Everyone there was extremely courteous and knowledgeable. I would definitely buy from this team again.
We bought a 2018 Outback - this is our second purchase from this dealership. Shaquille Jalloh was our salesperson. He was very helpful and professional - answered all questions we asked him. Thank you Shaquille! Love the new Suburu! Best wishes Robert and Sandra Anderson
I came to see Scott after submitting an email inquiry about a Toyota Tacoma. From the outset Scott was fantastic in getting me comfortable with the idea of the Tacoma and the benefits therein. His guidance through the process of purchase was invaluable and he absolutely made sure I was confident in my decision. Working hand in hand with Robert Coronado, the two of them worked on a purchase plan with me and lo and behold, I rolled off the lot with my Tacoma. I can not be any happier and I would recommend anyone to see these two gentlemen if you are looking to purchase a automobile. Thank you Scott and thank you Robert for a stress free purchase!
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