Very good customer service from start to finish. Everybody was very accommodating and they make you feel at ease, Ana Marie and Deron were thumbs up. They gave me no pressure s at all. I could sum it all up as a one amazing experience. Highly recommended.
comprehensive, efficient service supervised by a c
by Henry Bender from Moorestown
November 30, 2018
comprehensive, efficient service supervised by a conscientious service writer, Jean work was performed on time car was clean discussion was direct, professional and service was complete in very timely fashion
I'm in love...
by soboclassified from Boulder, CO
January 25, 2019
I was never a 'car person' before I started buying Volvos and now I am a convert. This car is load to the hilt, the comfort is unsurpassed and the ride is smooth smooth smooth. It's sporty without sacrificing comfort and the designers have literally thought of everything. I have ZERO complaints and look forward to getting in the car every single time like it's Christmas morning!
In the past 10 years I never been disappointed. Richard has been great! Also Lee and his team are #1
Thank you all, Tony
by NLee from Collegeville, PA
December 21, 2018
Wanted to trade my sedan (Lexus ES350) for a mid-sized SUV. After exploring the Lexus line-up I an acquaintance convinced me to take a look at Volvo. The styling, technology, and value of the Volvo XC60 exceeded my expectations. This car is comfortable, sturdy, has intuitive technology, is and is fun to drive. I am very pleased with my decision to go with Volvo.
We deal with Josh Carvalho, the service manager and Bryan Wells, the service adviser. They both go out of their way to work with us in getting our fleet of Volvos in for service in a timely fashion when issues crop up.
Best Car I’ve Ever Owned (best of 5)
by T_Elle from NY
December 28, 2018
This car meets all my needs and then some. I love the luxurious feel of my XC60. The Volvo on Call app is the best thing since sliced bread. Though it’s an SUV, it takes off like a rocket (dynamic drive mode will change your life). It has all the latest safety features for myself and my 4yo. I could sing it’s praises all day. Excellent vehicle.
I just took delivery of a 2019 XC90 and from start to finish it was an exceptionally pleasant - and easy - transaction. My Client Advisor Ken Scalia was both knowledgeable and patient as we worked together to find exactly the right vehicle to meet my family's needs. The available inventory was impressive, the prices and trade-in offer were extremely competitive and the entire team worked hard to make the deal work for us. Kevin Misanko and Mark Leone made closing the deal a breeze and Ken Scalia provided exceptional support throughout the transaction, including during the final delivery process. I highly recommend Volvo Cars Plymouth, Ken Scalia and the entire team - a fantastic experience!
I thought the service I was provided was outstanding. From the moment I was greeted on my first visit to the final pick up of the car everyone was professional, friendly and helpful. All my questions were answered promptly and honestly. I am pleased I purchased my car at this dealership.
DEREK NICKERSON , was wonderful he was patient ,informative and professional! He made the purchase of my vehicle absolutely stress free. thank you xoxo Mindi Rutty
Volvo Has Really Changed for the Better!
by jdub from Los Anngeles CA
January 22, 2019
We were in the market for a new car/SUV and wanted to take a step up to something more luxurious but still known as reliable. We went to the LA Auto Show and looked at all the options in the price range (around $60k). In the running were Mercedez-Benz, BMW, Audi, Lexus, Acura, and Volvo. The German offerings are known to be not as reliable and we did not like the interiors very much. The Lexus exterior looks were not my taste. Nor the Acura interior which seemed very plastic.
We settled on the Volvo since it checked all the boxes for us. The looks, way it drives, technologies (both convenience and safety), and the interior is very luxurious at this price point.
The car has about 1k miles on it now and only had a small issue with Android car play which we think was due to a cheap cable. The car has a steep learning curve since it has so many features. We opted for the Inscription model so it has a lot of bells and whistles. My only complaint is the parking assist seems very sensitive and goes off when going through a fast food drive in, for example. As well as the seats not always adjusting to the drivers saved setting via the key in use.
So far very happy with the car and enjoy the T6s 316hp when needed. Taking the car up curvy roads I was very happily surprised by how flat and well it handles into and out of apexes. You can get on the power quickly and you almost forget the size of the overall vehicle.
Derek Nickerson is extremely honest & hard-working!
by CapeCodChris from DealerRater.com
November 28, 2018
I highly recommend Derek Nickerson! He is extremely honest and hard-working. He goes over & beyond to find you exactly what you're looking for. He responds quickly and I can honestly say he is the first car salesman I completely trust! Amazing car buying experience!
Sexy, Stylish and Fun!
by sevenalmighty from Atlanta, GA
January 9, 2019
I checked out several crossover/mid-size SUVs but the moment I saw the XC60 R-Design, I couldn't stop smiling. The car is beautiful, sporty, stylish, and luxurious. The interior is so well thought of and technologically advanced - for reference, I was in an '07 Pathfinder. The safety features are amazing. The side mirror warnings, front / back sensors, lane control, etc. are all very useful. The attention to detail given by the Volvo design team is very thorough. I love it!
We came to Volvo to service our other car and Derek approached us to ask if he could show us a used car we saw in lot. He gave us a lot of information on the car and though I didn???t buy it then, I came back to take another look and he showed us another vehicle that had just come in that I ended up buying. He was very patient but exuded knowledge and confidence. Look for Derek at Volvo!
Everything about the purchase was simple and professional. Gary handled all aspects with professionalism and knowledge. My vehicle has been 1st rate so far. From the initial inquiry to closing-excellent!
My husband drove volvos for years and sold his last one a few months ago. we purchased a different car and right from the start had problems - it was NOT a volvo and the dealership was NOT helpful and ultimately I suggested we trade for a volvo v60. he said he did not want the hassle. I said I would do it. so I drove to volvo on a saturday afternoon, had the pleasure of working with Ralph D'Angelo and Matt Anderson, and at the end of the day drove the car, the pre-owned nifty volvo v60 home! it could not have been easier, it could not have been more pleasant - everyone at this dealership was fantastic, professional, dedicated to getting us in the right car and making the trade happen that day. no angst, no dickering... good questions and conversation and a fabulous car at the end of the day. I cannot recommend Ralph and his team highly enough. thank you.
Most comfortable and driver friendly
by CW5 John from Appomattox
December 19, 2018
Love all the great new features! The heads up display is fantastic keeps your eyes on the road yet you know what the dash says. The drive seat can extent to give support to your legs on long trips. Navigation system is right on the money with it's directions.
We recently purchased a 2016 XC 60 from Suburban Volvo and Jon Smith who handled our sale was a consummate professional . He covered all aspects of the sale and we were more than pleased with the entire process. We highly recommend Jon in the sales department. Go and pay him a visit if you want a great deal and things handled professionally and hassle free. Dan & Connie Krueger.
Nicest Car I Have Ever Owned
by Art Critic from Fort Lauderdale, FLORIDA
December 18, 2018
I stayed away from all the pricey options and instead just the safety package and some upgraded appearances packages. Now that it’s a front wheel drive, we live in Florida, it is a truly beautiful, safe, luxury car at a reasonable price. Its the nicest car I have ever owned.
5 Stars to this dealer, Senior Service Advisor, Scott Feinglass and Master Technician, Neal Williams! I took my new (to me) 911 Porsche Turbo S to this dealer for difficult and detailed repairs to the leather dash and a defective transmission mount, both of which were covered by the factory warranty. The work by Neal was perfect and flawless which was necessary because I plan to enter the car in Porsche coucours competitions and other events. Scott did a wonderful job in making sure that the repairs were covered by Porsche as they should have been. He also did a great service in finding me me a rental car while the work was being completed. In addition to the excellent workmanship, these guys got my auto back at the exact time they promised which is unheard of in this day and time. In addition to the above, Scott and Neal are wonderful guys to work with! Again, 5 Stars Plus. Bud in Greenville
Thank you Scott for a great out of town buying experience!! Scott responded promptly with lots of information. We made an appointment and did a full live video viewing of the car. Scott pointed out all defects. When we arrived for the purchase everything was ready to go. Thanks again!!
The eighth Volvo, and it's a wonder
by Flower Power from Takoma Park, MD
January 5, 2019
The car is everything one could hope for. Extreme legroom, multiple USB ports, Apple car play, and voice recognition so sharp that you never need to take your eyes off of the road.
Everything about the service was excellent; from my greeting by service personnel through to clearing me to leave. My car was returned in excellent condition as if it was brand new!
The Swedes know how to build a great car!
by Cubs57 from Chagrin Falls, OH
December 14, 2018
Overall, the Volvo XC60 combine great aesthetics, technology, and power all into one great package. Every detail is thoughtfully considered. Looking forward to enjoying the drive.
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