Chris worked really hard to get me the exact car I wanted. He was diligent and kept me informed. I appreciated his straight-forward sale with us. He explained everything and answered all of our questions. Delivery was easy and on time.
Everyone at Best Volvo, from Jimmy DeGuzman in sales, to Scott and Dave in the service department, along with all the employees, does a beautiful job. This is my second Volvo and I have every intention of making my next car another Volvo from Best. Their sales and service are second to none. Rochester is lucky to have them!
Jimmy did a great job answering my questions and accommodating my needs surrounding the delivery of the vehicle. They were also very reasonable with the pricing. He made the process very pain free and I've been enjoying my new vehicle.
In over 40 years of driving and buying cars, Best Volvo is by far the best! Fantastic sale staff, and outstanding service staff that really cares for customers and their cars. I do not hesitate to recommend Best to anyone looking for a dealer/service department.
Jimmy was awesome! Patient, knowledgeable, thorough and not pushy. I thought about buying a car 10 months before and he spent a lot of time with me and did not balk when I put my plans on hold for a while and came back. He spent even more time recently and never complained or said something like ," we already covered this". He was truly helpful and even made the process enjoyable!!!
My car is ten years old and I continue to have it serviced at Best. My sales associate, Jimmy G. treats me like I just bought a new car every time I go in for service. Service advisor Dave and mechanic Armando are just super. I can also look forward to a stimulating conversation with Gail when I enter and leave and of course Scott is always making sure all our needs are met. I never have the feeling that I could be ripped off in all the years that I have been associated with this dealership.
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