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Used 2020 Volvo XC60 for Sale in Rochester, NY

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Currently in stock: New CPO Used
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Used
$52,415 66 mi.

2020 Volvo XC60 T5 Momentum

Good Deal
  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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McKevitt Volvo Cars
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(510) 343-5357
4.4 (27 reviews)
2339 mi. from 14617
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Dealer Review
Great experience
by momos from DealerRater.com
December 3, 2018
5 5 5 5 5 4.4 (27 reviews)
Our salesman, Marc, was excellent: knowledgeable, friendly, relaxed, honest. Process was painless and seamless and in fact, all around pleasant. After our purchase, Marc took the time to introduce us to the Service Manager...very thoughtful. Absolutely no glitches or problems.
Used
Not Priced 5 mi.

2020 Volvo XC60 Inscription

  • Ext. Color: Blue
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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Volvo Cars Bridgewater
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(908) 458-9495
4.9 (366 reviews)
238 mi. from 14617
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Dealer Review
They went above and beyond !!!
by Steve from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (366 reviews)
Dominick, Steve and Jevon were amazing! I picked up my new XC40 and discovered that a feature I thought I was getting was not in the car. I called up Dominick and he immediately promised me he would take care of this. Within an hour he called me back and had another car located that not only had everything I wanted in it but more. I went back to the dealership the next day and had another new car ready for me that was even better than the first. Dominick is the consummate professional! A sales person couldn't care more about your happiness! I never like paper work but Steve made the whole process painless (twice). Jevon knows the technical side of the car like the back of his hand and was able to explain (twice) everything in a way that was easy to absorb. Absolutely, the ONLY place to go for your new car!
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Used
$48,795 5 mi.

2020 Volvo XC60 Momentum

  • Ext. Color: Black
  • Int. Color: Orange
  • Transmission: Automatic
  • Drivetrain: AWD
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Volvo Cars Bridgewater
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(908) 458-9495
4.9 (366 reviews)
238 mi. from 14617
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Dealer Review
Great experience!!!
by MB172 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (366 reviews)
Had a great experience purchasing my 2019 XC60 from Dominick at Volvo Bridgewater. You can tell Dominick cares about providing great customer service, he's extremely professional, and he goes out of his way to make sure you get the best deal you can on your purchase. And I even got flowers the day I picked up my car! It's sometimes intimidating going into a dealership as a female and he made the process stress free! I highly recommend Bridgewater Volvo and I highly recommend working with Dominick if you purchase a vehicle!
We found additional vehicles that are close to your year range.
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Volvo Certified
$43,950 7,515 mi.

2018 Volvo XC60 T6 Momentum

Good Deal
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Mercedes-Benz of Santa Rosa
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(707) 737-4124
4.3 (16 reviews)
2348 mi. from 14617
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Dealer Review
Truly Exceptional In Every Way
by localnative from Napa, CA
December 3, 2018
5 5 5 5 5 4.3 (16 reviews)
I love taking my car to Smothers European! It always runs exceptionally well after visits and I KNOW my vehicle is in good hands. I have 100% confidence and trust in the staff at Smothers. Everyone is knowledgeable, friendly, and helpful with my questions they've likely heard from every other customer. Truly an exceptional business. Thank you, Jeff, Alex, Angie, and everyone!
Consumer Review
Volvo Delivers on Every Front with the XC60
by Akb1274 from Louisville, KY
May 16, 2019
5
A sporty, fuel-efficient, comfortable, and luxurious crossover SUV. I've been a Volvo owner for life and have yet to drive another of their vehicles which so well meets our family's needs. Cannot recommend it enough.
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Used
$34,990 21,636 mi.

2018 Volvo XC60 T5 Momentum

Good Deal
  • Ext. Color: Blue
  • Int. Color: Orange
  • Transmission: Automatic
  • Drivetrain: AWD
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New Country Audi of Greenwich
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(203) 987-5855
4.4 (548 reviews)
252 mi. from 14617
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Dealer Review
GREAT EXPERIENCE AT A GREAT DEALERSHIP!!
by wdungee13 from DealerRater.com
November 6, 2018
5 5 5 5 5 4.4 (548 reviews)
I had spent months searching for the perfect car for me. I narrowed my search to a 2006-2008 Audi S4 Avant. I was giving the runaround by several independent dealerships that had the vehicle I was interested in. Finally came across a beautiful Deep Sea Blue Pearl S4 Avant 6speed Manual transmission at New Country. I called to speak with someone to make sure the vehicle was still available as it was listed $3,000 less the most of the other ones I had come across. Steve Meliti answered and gave me all the info I needed. We had several phone conversations and texts and he had always been prompt in returning my calls and messages. I'm from out of state (Delaware) so I drove up to New Country after taking a half day off of work to drive 3 hours in the rain to test drive the vehicle. I was greeting by Steve and he was just as friendly in person as he was over the phone. I fell in love with the car and we started the paperwork process after I road tested the vehicle. I picked up the vehicle that same weekend. The entire process was really painless. I work in the industry for the past 15 years and this was a very enjoyable experience for me. Thanks to Steve and the staff at New Country. William Dungee
Consumer Review
Reliable car
by Lo18 from Philadelphia, Pa
March 21, 2019
5
This SUV has all the safety features I desired . I previously owned a 2018 Audi Q3 and it was lacking a lot of safety features
PRICE DROP
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Used
$36,000 $36,900 5,322 mi.

2019 Volvo XC60 T5 Momentum

Great Deal
  • Ext. Color: Black
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: FWD
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Volvo Cars Gilbert
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(480) 648-2568
4.1 (265 reviews)
1958 mi. from 14617
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Dealer Review
2016 Volvo XC90 OSD
by cmbach from DealerRater.com
November 5, 2018
5 5 5 5 5 4.1 (265 reviews)
I had the pleasure of buying our first family vehicle in 2015 from Licia at Volvo of Tempe. As my wife and I began our search in the spring of 2015, we started to land on the new 2016 Volvo XC90. The only problem was for as much as there was available online with videos, written first impressions, previews, etc, the car was just not available anywhere in the US to test drive. I reached out to Volvo of Tempe and came in contact with Licia who kept us up-to-date on when their first models would arrive on the lot for a test drive. The moment the first test drive model arrived into Volvo of Tempe, my wife and I took an initial test drive and were hooked. Licia and the rest of the team were very accommodating throughout the entire test drive process allowing us to come back to the dealership multiple times to test drive additional 2016 XC90 models that had more of the bells and whistles my wife and I were looking for (ie: B&W sound package, HUD, Inscription package, etc). Additionally we placed our order through Licia for an overseas delivery at their factory in Gothenburg, Sweden which she was very knowledgeable in. Overall the ordering process, even for an OSD was extremely easy (locked in public pricing). After our initial order was placed, we booked our tickets to go to Sweden and picked up the car at the factory about 3 months later. We had a trip of a lifetime with about 1000 road miles in Europe and turned the car back into the factory where it was shipped to the Tempe dealership and arrived about a month later. We took the car in for an upgrade of the Volvo Sensus connect once the Apple Carplay came out and the car spent less than a day in the shop. Overall we've been very happy with the ordering and service experience (including the OSD delivery in Sweden), and would highly recommend anyone interested in a Volvo to do the same overseas process and purchase through our awesome Internet sales agent Licia for their next new car! C&C Bach.
Consumer Review
I LOVE my XC60
by KaitlinS from Hope, NJ
May 6, 2019
5
This is truly a luxury Volvo. It meets my needs exactly. The performance is amazing along with the sound system. The fuel economy and overall look of the car is spot on. I highly recommend the XC60 to anyone looking for a sharp SUV!
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Used
$42,723 46 mi.

2019 Volvo XC60 T6 Momentum

Good Deal
  • Ext. Color: Brown
  • Int. Color: Orange
  • Transmission: Automatic
  • Drivetrain: AWD
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Bill Jacobs VW
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(888) 383-7403
4.3 (188 reviews)
547 mi. from 14617
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Dealer Review
Good service department
by Greg from Oswego, IL
November 5, 2018
5 5 5 5 5 4.3 (188 reviews)
I loved this facility and the service manager I worked with (Dennis). very nice and personable. facility very clean with Starbucks coffee and Wi-Fi. All the things I'm looking for when I need to have my Jetta service yet still need to get some work done!
Consumer Review
XC60 Exceeds Expectations
by Dlkiss22 from Kirtland, OH
May 1, 2019
5
Best vehicle I’ve owned to date. The drive, comfort and options are top notch. Plenty of room very quit ride with lots of power when you need it.
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Used
$38,500 10,500 mi.

2018 Volvo XC60 T5 Momentum

Good Deal
  • Ext. Color: White
  • Int. Color: White
  • Transmission: Automatic
  • Drivetrain: AWD
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Sports & Imports
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(706) 405-3314
3 (2 reviews)
842 mi. from 14617
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Dealer Review
Repairs are always done right without questions
by Tim Simon from Columbus, Ga
November 6, 2018
5 5 5 5 5 3 (2 reviews)
I own used Mercedes and I will not take it anywhere else. They know their stuff. The deal ship in town does not know how to work on older models!
Consumer Review
Best of the 12 Volvos l've owned
by Tommy VB from Virginia Beach
March 19, 2019
5
I've owned many Volvo's in the past going back to 242DL in 1976 and always felt very safe. The new XC60 with additional safety features makes this one the best. I tried other cars recently but was not as satisfied so I came back to the Volvo. I love the comfort, the handling and the power of the T6 supercharged 4 cylinder engine.
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Volvo Certified
$35,777 29,592 mi.

2018 Volvo XC60 T5 Momentum

Good Deal
  • Ext. Color: White
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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Mercedes-Benz of Santa Rosa
() -
(707) 737-4124
4.3 (16 reviews)
2348 mi. from 14617
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Dealer Review
Volvo sales and maintenance
by Søren Bloch from Saint Helena, California
November 6, 2018
5 5 5 5 5 4.3 (16 reviews)
I bought the 2015 XC70 car through Smothers and know every-one there. The XC70 is my 9th Volvo, presently garaged next to the fully restored 1971 1800E. Most of them were acquired used and Smothers has always been helpful with minor service issues and with good advice and parts for my own work on these cars. The lastest vehicle is one of three, picked up at the factory in Göteborg. The other two: The 1966 P1800 and the 1971 142E. Smothers - excellent! Søren B., Saint Helena, California (yes - I'm Danish)
Consumer Review
Most suitable car for me
by Valeria from San Mateo, CA
January 21, 2019
5
Before I test drive my Volvo XC60, I tested BMW, Mercedes, Tesla. Then I set in XC60 and said immediately: "This car is for me and it will be mine". Everything is perfect in this car. Starting from luxury sound system ending with safety of this car. I have a child and for me safeness is the first reason why I choose this car. Volvo is still a leader for safeness of their cars. I have fully loaded car and I enjoy driving it everyday. With no doubt I would recommend this car.
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Used
$35,880 8,352 mi.

2018 Volvo XC60 T5 Momentum

Good Deal
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Seasell Auto
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(910) 319-4015
4.9 (118 reviews)
619 mi. from 14617
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Dealer Review
Happy Birthday Car
by CJ Coston from Wilmington NC
November 6, 2018
5 5 5 5 5 4.9 (118 reviews)
Thanks Blake Martin, You made buying a car one of the easiest things I've done in a long time. You were fair with my trade while showing respect for how much I loved my old car. If only ALL pervious car buying in my life had been this simple. If you are in the market for a gently used but loved quality car, I highly suggest checking out SEASELL. They go above and beyond to provide warm, helpful service. Make sure to ask for Blake and tell him exactly what you want. He'll find it and both of you will be excited about the final deal. Blake truly makes car buying fun. If you've ever experienced painful, time wasted, car buying ordeals, that leave you discouraged, then you will truly appreciate the non-hassle, friendly, fair, car buying experience the guys at SEASELL are providing. Wilmington is lucky to have such a quality, gently used car dealership in town. People are buying their cars via the internet from all over the country and they're right here on Market. Congrats to this group, you guys are doing it right and it shows!!!!
Consumer Review
Exceptional vehicle and truly recommend it!
by Linda from Edinburg, TX
December 23, 2018
5
For my children who are only 9 and 4 years old to say they think moms car is amazing, speaks volumes of Volvo! We are extremely happy with our purchase!
PRICE DROP
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Volvo Certified
$36,984 $37,984 21,332 mi.

2019 Volvo XC60 T5 Momentum

Good Deal
  • Ext. Color: White
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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Dyer & Dyer Volvo Cars
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(877) 773-7255
4.7 (210 reviews)
737 mi. from 14617
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Dealer Review
Thank for such a wonderful car and service.
by Michael King from Atlanta, Ga.
November 6, 2018
5 5 5 5 5 4.7 (210 reviews)
Purchased a 2011 black Toyota Avalon. Craig Goldstein was my sales agent. Top notch service. I love my Avalon. I plan to shop here again for my daughter's car. Craig thank you again for the wonderful process of closing the sale of this car. Not bad for just walking in to see your iventory. I left with a wonderful car.. Thank you so much sir.. See you guys sooner than later... M.King..
Consumer Review
Elegant, beautiful, safe!
by MarceLLama from SAINT AUGUSTINE
April 26, 2019
5
Beautiful, elegant, had random people complimenting us for it, safe car for our new family, I feel safe when my wife and my 4 month old are on the road, lane keeping assistance is amazing all the safety features and well we love it! My wife is extremely happy with it.
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Used
$39,987 20,314 mi.

2018 Volvo XC60 T6 Inscription

Good Deal
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Mercedes-Benz of Farmington
() -
(866) 944-6662
4.6 (72 reviews)
1748 mi. from 14617
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Dealer Review
The best car purchase experience ever!
by Victoria S. from Salt Lake City, UT
November 6, 2018
5 5 5 5 5 4.6 (72 reviews)
My husband and I have had the best car buying experience ever at Mercedes Benz of Farmington! It was just astonishing and yet so real! It all started with Crystina Baum, our client advisor, responding to our inquiries on their 2017 Mercedes C300 inventory. After narrowing it down to 3 cars, Crystina worked hard to email us all the information we requested and their sale prices. Their "One Price" policy truly simplified our buying process. After making some comparisons, we felt that the "price was right" on the one car that we were interested in, so we decided it was time to visit the dealership and test drive to check out the car. Upon arriving, we found the showroom lovely and elegantly furnished. We met Crystina in person for the first time and we were immediately taken by her friendliness, professionalism, and most of all, her genuine interest to connect with us. She was also very knowledgeable about the car. Once we decided to make the purchase, she even voluntarily searched and presented to us a super low interest car loan that was too good to pass, contrary to what we had initially planned. Staying past the closing time, Crystina made sure all the paperwork was taken care of and that the car was ready to go. She called a couple of days later and when she found out that we were still trying to figure out how to operate our high-tech car with ease, she promptly arranged to have Talon come over and showed us once again. We could tell that Crystina was very attentive to her client's needs and always ready to help in every way she could. Crystina, you are the best! And to Talon, thanks for a job well done! We were not only impressed with the sales team working so well together, but also their eagerness to deliver excellent customer service. A great car dealership to do business with indeed!
Consumer Review
Very, very good SUV
by needska from Boston, MA
December 10, 2018
5
I had opportunity to drive two competitors, Audi Q5 Premium Plus and MB GLC300 Premium-I package. Volvo XC60 2019 Inscription is simply better, more luxury car. Everything good in highest trim. With optional tech advance package this car become a semi-autonomous. Considering end of year discount of $6k from $55K MSRP, the value is obvious versus competitors, even including in consideration Acura RDX 2019 Adv., which can't be compared in terms of luxury to Volvo.
PRICE DROP
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Volvo Certified
$35,974 $36,480 23,892 mi.

2018 Volvo XC60 T5 Momentum

Good Deal
  • Ext. Color: Gray
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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Volvo Cars Mission Viejo
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(949) 485-2341
4.1 (28 reviews)
2242 mi. from 14617
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Dealer Review
So nice to have everything go right!
by KC from Irvine, Ca
December 3, 2018
5 5 5 5 5 4.1 (28 reviews)
Art & Dan took good care of me and my car. They had my paperwork started before I arrived and answered my texts within a few minutes. The car was ready early on a Friday, and was a great start to my weekend.
Consumer Review
Different from other cars owned.
by AB from Washington, DC
November 21, 2018
5
This car is what was expected, it drives well, hears less noise when driving compared to other car driven. It is very comfortable and good.
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Used
$35,995 22,917 mi.

2018 Volvo XC60 T6 Momentum

Good Deal
  • Ext. Color: White
  • Int. Color: Orange
  • Transmission: Automatic
  • Drivetrain: AWD
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Ourisman Honda VW of Laurel
() -
(866) 485-4844
3.8 (143 reviews)
287 mi. from 14617
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Dealer Review
Car Buying Made EASY
by Alyssa from Maryland
November 5, 2018
5 5 5 5 5 3.8 (143 reviews)
I had an awesome experience here! As a first-time car buyer, I was, of course, full of questions. Both Anthony Davenport and Robert Mil were more helpful than I could have ever imagined. Always responsive to emails and willing to answer any questions I had, Anthony and Robert went above and beyond to make me feel both comfortable and prepared. It was such an easy and FAST process – something I never thought I would say when it came to buying a car. Best part? I came out with a brand new 2016 Honda CR-V EX that I absolutely love. Thank you so much, Anthony and Robert!
Consumer Review
The safest and most stylish car I’ve ever owned!
by Stephanie from MD
November 10, 2018
5
This is an awesome vehicle. A lot of great features. This car exceeded my expectations! I am so happy with my purchase!!! I love it!
PRICE DROP
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Volvo Certified
$35,998 $36,555 27,150 mi.

2018 Volvo XC60 T5 Momentum

Good Deal
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Mercedes-Benz of Santa Rosa
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(707) 737-4124
4.3 (16 reviews)
2348 mi. from 14617
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Dealer Review
Smothers European Volvo
by mike Timko from Windsor
December 3, 2018
5 5 5 5 5 4.3 (16 reviews)
Smothers European Volvo is a great dealership. Friendly knowledgeable service. A first class outfit. That is why I have now purchased my 4th Volvo from them, and hope I'm still around for a 5th.
Consumer Review
Everything I wanted @ a great price
by Chad&Sheri,Volvoforlife from Townsend, TN
November 6, 2018
5
You can not find a safer, better built, automobile with all of the amenities that this car has for a better price anywhere. Could not be happier
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Used
$38,500 19,735 mi.

2018 Volvo XC60 T5 Momentum

Good Deal
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Grubbs Volvo Cars Grapevine
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(817) 405-3771
1268 mi. from 14617
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Consumer Review
Beautiful Suv
by Ndotym from Los Angeles, CA
October 28, 2018
5
I love this suv, White with Brown interior, I love the Harmon Karmon audio, I choose the 20" wheels. Volvo make's the most comfortable seats in the industry fully adjustable & the best head lamps, I also have the heated seats and wheel for the cold winters to come. This is a road trip suv made to travel and plenty of room the gear and seating for five.
EXPLORE PAYMENTS
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Used
$36,951 26,645 mi.

2019 Volvo XC60 T5 Momentum

Good Deal
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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INFINITI of Clarendon Hills
() -
(630) 426-6815
4.8 (1147 reviews)
535 mi. from 14617
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Dealer Review
2018 Q50 Purchase
by RayL from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (1147 reviews)
I recently purchased an Infiniti Q50 from Infiniti of Clarendon Hills. Bill Mullarkey was my sales representative. I must say it was a great experience! Here are the highlights of my purchase process: *No-pressure, didn't feel rushed *Trustworthy *Bill listened to me *Quick and painless ???Bill made the process easy *Quick and clear communication *No games *Final price was exactly as negotiated *Professional and polite treatment by Bill *Bill went above & beyond ??? locating my Q50, delivering, and staying after hours to complete my transaction. I would highly recommend this Infiniti of Claredon Hills and Bill Mullarkey. I look forward to purchasing my next car from Bill. Ray LaMantia
Consumer Review
Fantastic
by TamiAl from Long Island
April 24, 2019
5
The features are awesome, so enjoyable to drive. Everything and more then I expected. I am truly enjoying this vehicle. The gas mileage is better then I expected.
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Volvo Certified
$38,986 9,128 mi.

2018 Volvo XC60 Momentum

Great Deal
  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Bobby Rahal Volvo Cars Jaguar Land Rover
() -
(878) 332-2455
4.5 (105 reviews)
218 mi. from 14617
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Dealer Review
Why I love Rahal Volvo
by MY23 from Pittsburgh, PA
December 3, 2018
5 5 5 5 5 4.5 (105 reviews)
I simply cannot say enough wonderful things about Rahal Volvo. Every time I call to make an appointment or tell them what is wrong with my S60, they are helpful, knowledgeable and really go out of their way to accommodate me. I am always provided with a wonderful loaner vehicle, the repair prices are always reasonable and they don't make a move until they check with me first.
Consumer Review
So smooth and drives amazing.
by Klane3232 from White plains , NY
October 27, 2018
5
This car is stylish , classy, smooth and affordable. Couldn’t ask for a better car for my wife. We found it on cars.com and wouldn’t have known about it otherwise.
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Used
$35,070 27,535 mi.

2018 Volvo XC60 T5 Momentum

Good Deal
  • Ext. Color: Blue
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Vroom (Online Dealer)
() -
(718) 701-6949
3.7 (1312 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
5 5 5 5 5 3.7 (1312 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
Consumer Review
So I’ve always been driving Volvos cars...
by SFisher149 from Bolingbrook,IL
October 24, 2018
5
Cars perfect. I haven’t touched my keys once. Ease of use and understanding is very simple. Highly recommend. This has made me a better driver!
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Volvo Certified
$42,800 14,917 mi.

2018 Volvo XC60 T6 R-Design

Good Deal
  • Ext. Color: Blue
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Fairfax Volkswagen / Fairfax Volvo Cars
() -
(855) 228-7675
4.2 (413 reviews)
301 mi. from 14617
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Dealer Review
A Gift from God just when I needed it most!
by Volkswagen16 from DealerRater.com
November 5, 2018
5 5 5 5 5 4.2 (413 reviews)
Post Office Box ### Washington, Virginia 22747 October 28, 2016 Mr. Fawad Osmani General Manager Rosenthal Fairfax Volkswagen and Volvo 11050 Fairfax Boulevard Fairfax, Virginia 22030, My dear Mr. Osmani, Please excuse the delay in getting this letter to you. It should have been sent immediately after our last conversation, however due to the injury I suffered at work earlier in the year I have had two surgeries on my left wrist and I have been in a cast. The surgeries made me realize the dereliction of duty in not getting this letter of deep appreciation to you. When I entered your facility on July 3, I had not intention of making any decisions on my lease. Fortunately the timing was perfect in that I was able to visit with you directly. It is often said that purchasing a new car is an event that most people put at the top of their ???unpleasant experience??? list. It has been eight months since the accident and resulting injuries at work and I was dreading having to go through the lease renegotiation process. I appreciate the manner in which you gave me your complete attention and I quickly realized I was comfortable in our discussion and the numbers you were showing to me in regard to the lease and a 2016 vehicle. I also appreciate the information you were showing me regarding the TDI legal issue which affected my 2013 vehicle. Thank you for your honesty not only in word, but in deed. You showed me exact numbers and costs and were so instrumental in an easy and enjoyable transition. On top of all of your incredible assistance, you went to bat for me with Volkswagen Credit Services and were able to persuade them to waive the ???excess wear and use fee??? of $495.00. I almost fell off my chair when I heard that terrific news. Thank you again. You are indeed a 5 Star gentleman who went out of his way to waive those fees that totaled $845.00 (wear and use/disposition fee). I am so pleased with my new Jetta and I thank you for you help in every step of the transaction. It will always be my honor and pleasure to recommend Fairfax Volkswagen and I have already shared this good news with many of my friends and relatives. Mr. Osmani, there are just a few simple words that describe my experience dealing with you and your fine dealership, and all your staff: Thank you for your kindness, integrity, and honesty. Nothing more can be said because each of those words exactly conveys my appreciation to you and for you. Yours very cordially, Paul E. Hagstrom Note: In the parking lot at work someone did something to create three tiny scratches in the rear right fender. There are no dents. Please let me know the best way to handle this. Im sure it is best not to contact my insurance so I expect to pay to have these tiny dots removed. It bothers me not to drive my white beautiful Jetta in less that perfect condition.
Consumer Review
very smooth and comfortable
by Coach from Bluffton, SC
September 18, 2018
5
This is the second best car I have ever owned, the first was my 2016 VolvoXC60 Platinum. A great car, wonderful improvements i.e leg room.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of service for more details.
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