Mike Upham was courteous and knowledgeable.. He knew the car systems and went through the upcoming inventory to find the car we wanted. He also was very patient and knowledgeable in explaining the buy versus lease options.
Great customer service from my Sales Consultant, to the Sales Manager, and the General Sales Manager. I special ordered a car that was/is in high demand and short supply. I was told exactly what to expect during the waiting period, received updates and had a great vehicle delivery experience. The associates at this dealership truly worked as a team and I felt it. Everyone was happy to help when my personal sales consultant was away/off. I felt that these guys truly believed in the Volvo brand and were passionate about it. I'm so glad I decided to purchase my Volvo here!
I stopped by to view your new inventory and was greeted by Ed Himes. I must tell you this is the best experience in my 65 years of buying cars. Edward is a true example of what it should be. Rudy Bickel
Sales team is awesome.. service & repairs is awful
by NIKHIL DIXIT from WOODINVILLE
November 9, 2018
Oh the service shop really needs to improve. I bought a new xc90 2018 from sandberg volvo; it was a loaner and interiors were smelling bad. Sales guys promised that car will be detailed and there would not be any trace of foul smell. I took the delivery on 10/10/2018 and that foul smell was replaced by another smell that kept giving me migrane. I went back to sandberg and they worked on that odor to replace it with another bad odor that didnt give me migrane but my wife wouldnt sit in the car or take it out with her friends feeling ashamed of that odor. It has been almost a month now and sandberg has still not resolved it. I love the car but find volvo service totally unacceptable. would not recommend others. Such a fine car but poor volvo service is doing a favor to its competition.
Emily Baker was patient in showing us features of the s90 Inscription we purchased and very easy to work with. Not pushy. She was responsive to our many questions. She was also prompt in replying to the questions.
The work performed was superb! Carter and Holly are both friendly and knowledgeable and kept me well informed at all times. I definitely recommend Volvo of Savannah both for the purchase of new cars and for all maintenance needs.
It was great from start to finish, their service team are gr
by Danejah master from DealerRater.com
November 5, 2018
They made some thing that I thought was impossible , possible, from start to finish it was a great experience, , love these guys, they even fed us snacks, it was getting kind of long on the time part, which I know is normal, kudos to these guys and gals , all of them.
After a 6 month car search Diante M. and Danny (the GM) made the car buying process painless. They are professional, fair, and a pleasure to do business with Volvo again. Thanks Danny and Diante. You guys are the best!
I've bought cars from several brands and dealerships, and this was certainly the best all-around experience. James and the rest of the team members were kind, helpful, efficient, and not overly salesy, which I very much appreciated. They model excellent customer service and made the process a really pleasant one. I'd be happy to do a deal there again, and I'd gladly recommend them to anyone.
Customer service was exceptional. Made the extra effort to make the paperwork as hassle free as possible. Took the time to explain all the different functions the Volvo offers. Continued to follow up with me to make sure I was happy with the car and if I had additional questions/concerns.
Just purchased an XC60 from Jaffarian Volvo and couldn???t be happier with the sales experience. I was never rushed or pressured to buy and the sales representative, Narek, did an outstanding job answering my questions and fitting me with a vehicle that met both my needs and financial restrictions. I would definitely purchase another Volvo from Jaffarian.
DEREK NICKERSON , was wonderful he was patient ,informative and professional! He made the purchase of my vehicle absolutely stress free. thank you xoxo Mindi Rutty
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